[Resolved]  India Today Magazine — Not receiving my subscription from Feb 2010.

Address:Hyderabad, Andhra Pradesh

I am not receiving my India Today subscription from Feb 2010.There was a lot of irregularity in the delivery towards the last quarter of 2009.This year they have gone over the top.I am very worried since, i have opted for 5-year subscription. This is my 2nd 5-year subscription.I am a senior citizen and it is not possible for me to keep reminding the area office at Hyderabad or waiting for a reply or some action with suitable compensation.Any email sent to customer care is not responded until it is filed in consumer complaints forum.I hope India Today wakes up to this.
My Subscription ID is ITE435126

P.Krishnaji
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Aug 13, 2020
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Dear Sir,
I am member of Prevention magazine (India Today Group), please find the Helpline nos.as given below they would help you with your all problems.
They work from Monday till Friday 10.00 am till 6.00 pm.

Numbers are- [protected]
[protected]
[protected]

Hope this resolves your problems

Regards
Reema Kapil
Yes, I completely support this. I am 100% sure that Prevention are capable of making these kinds of frauds. I had taken a 2 yr subscription in the month of Nov 2009. There was a juicer free with the 2yr subscription plan. I tried mailing them several times. Their customer care is pathetic. The call never gets connected. The mailing facility is worse than the call facility. It's like there's a competition as to which service is more pathetic. I get lame answers each time I mail them. Everytime I get an automated response to the mail which says I will get my 'free gift' within 3-4 weeks from the day I receive their mail. It's been 1.5 yrs and i have still not received the gift. If it is dispatched, are the courier companies gulping it down or it's vanishing. Once, I get an automated response saying the above and then I get the response saying that the free gifts are over and that they are arranging one especially for me ( like hell i believe these fraudsters) and then again when I send a firing mail, they send me the same response saying its dispatched and I will be getting the gift within 3-4 weeks.

It's waste of time to go behind these people. Prevention people don't care about their customers. I even mailed the editor-in-chief and I still didn't get any reply. This shows how much they value their customers.

The wise thing to do is take the issue from the magazine stands than to subscribe if you don't want to loose your cool.
Hi Reema,

I am sorry to say that these numbers don't work at all. I am damn pissed off with Prevention and waiting for my subscription to get over. I took the 2 year subscription thinking I will be getting my free gift. These people lured everybody showing those free gifts but I doubt how many people acutally got it. I have sent mails to nearly all the people working under Prevention including Sanghamitra, the Editor in chief. It's of no use. They are a bunch of lazy people who only know to send automated mails. Not answer calls and nothing else. Even if the call gets through, you will be told that it's wrong number, they will give some other number which won't work. You can back to that lady (who snubs at you, mind you !!!) again gives the same number and it goes in circles. I have tried everything and I am so frustrated :( X-(
Dear All, sorry for late reply i got one new number which is[protected] hope this helps

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