[Resolved]  Indiabulls Housing Finance Ltd — PF deduction without sanction of HL loan

Address:Nagpur, Maharashtra

I have applied for an HL loan and given the document to Mr. Umesh and he has submitted the same to your office at Jagat Tower at Nagpur (M.S.).

Along with the document I have given a cheques of Rs 5510/- cheques no 383421 payable to Indiabulls Housing finance ltd.

The said executive has said that the cheques will be deposited only after the loan getting sanctioned, but the PF cheques is required beforehand.



But the cheques was deposited immediately the next day and the said case is not approved either.

How the processing fees will be debited without getting the loan sanction, this is highly illogical.

Not even the valuation done and legal expenses paid, since the document was incomplete and the process was not even started.



I have contacted the branch office also and Mr. Ajay Srivastava is now telling me that it is not refundable. It is the mistake of the executive who has misspelled to me and given a wrong commitment for that why I have to bear the cost.



This is a breach of commitment and I want my amount back since my loan is not getting approved.



Pls. update the situation so that I can take the necessary steps accordingly.



Vinod Mishra

[protected]

Nagpur
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Aug 13, 2020
Complaint marked as Resolved 
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[protected][protected][protected][protected][protected][protected]
Dear Mr. Mishra,

Thank you for your email.

This is in reference to your complaints regarding the collection of processing fee for the sanctioning of Home Loan from Indiabulls and your request for the refund of this amount due to non sanctioning of the loan, we would like to inform you that this processing fee is non refundable and it is collected irrespective of the sanctioning of the loan account as per the company policy.

For any further clarification regarding this matter, you are requested to contact the below mentioned branch.

Branch Address :
Shop No. F1 & F2, Indu Yash - 2, 2nd Floor,
186 Cement Road, Dharmpeth Extn., Nagpur - 440010

Contact Number :[protected]

Thank you for your understanding and cooperation.

Regards,
Rajarshi Saikia
Customer Service Loans
For any further Queries and Complaints, Please call our Customer Care Helpline at[protected]toll Free)
[protected][protected][protected][protected][protected][protected]

This is the reply i received from the Indiabull customer care service. to add to the about grievence, as per company HL policy, self employeed can be offered minimum 15L of HL only, but when I applied I have told them that I want a loan of 5L. if it was not fitting the policy, the executive should not have taken the case and processing fees cheque itself, but not only the same was taken but cheque is banked and debited from my account. how the case was login if the application is filled for 5L, this is pure fraud the company is doing with the customers and earning unnecessary amount, why the RBI is not interfering in such matters. when contacted the branch, they told that since the case was applied for 5L, it is not login and rejected upfront. also no FI done, no valuation done, no legal expense occured, no processing done then how the company can charge Rs. 5510/- as expenses and not refunding. if they have incurred the said expenses, then the matter would have been different and legitimate. I strongly object there reply and demand my PF refund.

Vinod Mishra
[protected]
Nagpur
Hi Team,

It has been a very irresponsible attitude that the team is showing towards the customers. It would not only lead to dissatisfaction of customers but moreover it is spoiling the brand value of the organization.

I completely agree to what you have said as, I am facing the same kind of issue. I have submitted my documents almost more than a month back to Mr. Vijay Pal with the commitment of disbursement of the loan within a week’s time. My cheque (47410) is already cleared around two week back and apart from that I have paid a cash of Rs7500 to him. Now my builder is threatening me to charge interest on the loan amount, since the payment is not made as of date.

I tried chasing me but all the efforts are futile. I tried speaking to Mr Sharad who is the reporting manager of Mr. Vijay but no one is making any serious efforts towards it. I have been given false commitment by the entire team and in turn making my life difficult. Now I have left with no option but to knock the doors of legal authorities, if this is not resolved.

Your prompt response is awaited.

Regards,
Abhishek
[protected]
abhishek.[protected]@patni.com
I have applied for an HL loan and given the document to Mr. Vankish Nargotra(sales mgr) mob no. [protected], Mr. Praveen(representative)mob. [protected] and he has submitted the same to your office M61 & 62 IInd floor middle circle, connaught place, New Delhi .
Along with the document I have given a cheques of Rs 5500/- cheques no 042213 payable to Indiabulls Housing finance ltd.
The said executive has said that the cheques will be deposited only after the loan getting sanctioned, but the PF cheques is required beforehand.
But the cheques was deposited immediately the next day and the said case is not approved either.
How the processing fees will be debited without getting the loan sanction, this is highly illogical.
Then my loan got approved for Rs 50lac & we were being asked to sign all the documents along with bank kit & blank stamp paper & we were being ansured that there will be no miss use & the list of documents possesed would be provided along with the details filled in the documents.
All the original payment receipts & builder-buyer agreement was also possed by bank & we were asked to make a D.D amounted 25, 000Rs as processing fees in favour Of Indiabulls Housing Finance Ltd.
We submitted every demanded D.D receipts & original documents of property to Mr. Akash Kapila(location Manager).[protected]
After all the process we were been ensured for almost a month that today loan amt will be disbursed, tommorow it will be disbursed everytime a new excuse.
Then all of a sudden we were been informed that ur loan i rejected & we requested the company to return all the documents along with D.D of Rs 2500 & chq amounted 5500, blank cheques but it is unfortunate that till today we ve not received any of them & daily we are being fooled.
Further i am logging my complaint at your web sight as well as web sight of consumer court.

Narendra Mishra
+91-[protected]
I have given my documents to India Bulls Housing finance. Now they are asking me for the cheque should I give them this cheque. Or shall I have to visit the branch.
HI

is there any success story related to India bulls home loan ?
can we go with Indiabulls for home loans ? pls advice .

rgds

Dharaneesh

Indiabulls housing finance ltd — Incorrect information

India bulls told me that they would charge me a processing fee of 5515 rs only for the home loan I had provided. After submitting they are asking a sanctioning fees of 0.3% of loan amount. I naturally protested as I was not informed regarding same. The loan officer then has changed his instance to that 0.3% is franking fees. I should have been informed about this hidden cost earlier as this amounts to 16,500 Rs.

Atleast I have never heard of it. Can some one enlighten me on same.

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Hossain
[protected]

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