[Resolved]  IndiaMart — making a fool of businesses

Address:Gurgaon, Haryana

I would like to inform everyone that IndiaMart is making a fool of business who are a services company. Their IndiaMart platform is for manufacturing & product companies and not services. Their tools & other terminology in their platform is having all manufacturing terms and nothing to do with services. Below is an instance of the what I went throught.
I want to get my money refunded as your company is fooling businesses who are only in service. Your platform is for manufacturing industry and all your tools internal and jargons are targeted towards a product company.
When I was sold a premium package I was told all lies about IndiaMart being a service directory also. I was told that I cannot have premium listing on IndiaMart service directory with the ad pointing to my website. I need to pay for the package with a microsite site in built.
Post my payment it has been more than a month and my website is still not working. When I am trying to update information of my services in the my account section, then I see IndiaMart is making a fool as all terminology and facility in the Content management system are for Manifacturing & Trading industry who have products and not service. I have also issues a complain to consumer forum for this malpractice and would be suing IndiaMart for the same.
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Aug 13, 2020
Complaint marked as Resolved 
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Indiamart is making frauds by saying they will charge just 15k and provide various features and services...after charging the same !!! Story starts-- next they will ask money to promote site in coming front page(trust seal offer)...next they will ask money for every trade alert you will receive or want to view detail...next they will ask to bring site in google search starting 40k package...next they charge to provide mobile service etc.etc...you will end up emptying your pocket rather promoting your product!!! regards, Dhiraj Taneja (victim INDIAMART)
Dear Mr.Dhiraj Taneja,

You have all the rights to give your view. If you have any issues with any service provider, you need to talk to senior management of respective company for solution. There is a price for everything. When there is charge in temple for different entry and position, it is very obvious that marketplace have different positioning for clients based on the budget. They are also in the business.Many small and medium enterprises have grown using IndiaMART. Suggest you to Listen and talk to people who succeeded using IndiaMART which can make difference to your business.

All the best.
they are just hiding themself.his name is arjun singh mgr fbd branch and manish gupta sr mgr faridabad branch and the excuse they are giving is give us one month time to rectify your problem, but i know all will be in vain and assuring if things get sorted i wil be first person to inform all.
Dear Mr. Taneja,

Please accept our apologies for the inconvenience caused to you.

We are looking into the complaint and shall resolve it as soon as possible.

Best Regards,
IndiaMART Customer Care Team
Dear Sir,


We regret the inconvenience caused to you.

We had taken note of your concern and our operations team informs us that the issue has been resolved.


Best Regards,
IndiaMART Customer Care Team
rally the company is not good in b2b market. this will be run for few days. its service is very poor...

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