Indian Airlines — ltc 80 fare confusion

i am a central excise employee.in march me and my wife gone to bagdogra via delhi.after coming back i put ltc claim to my department.for that they don't convince because they said that ahmedabad delhi bagdogra is the longest route that's why they restricted my claim and also said that ahmedabad kolkata bagdogra is the shortest route and also consider by department.so i just want to know that ahmedabad kolkata bagdogra route is continue on march 2010 or not.please reply me as soon as possible and help me in this matter.hope for positive reply.
J M PRAJAPATI
[protected]
[protected]@rediffmail.com

i hope there is no confusion after read this letter



F.No. 19046/1/2008-E.IV
Ministry of Finance
Ministry of Expenditure
E-IV Branch
*********

New Delhi, the 15thJuly, 2010

OFFICE MEMORANDUM

Subject: Clarification regarding re-imbursement of LTC-80 fare.


The undersigned is directed to refer to this Department’s OM No.7(1)/E.Coord/2008 dated[protected] wherein Air India’s LTC 80 scheme was introduced from 1st December, 2008, for LTC travelers entitled to travel by Air. A number of references from different Government Departments/offices have been received in this Ministry seeking clarification whether the prevailing fare on the date of booking of LTC 80 tickets is to be reimbursed or claim is to be restricted to Air India’s LTC 80 fare as on 1 December, 2008.

2. The matter has been considered in this Ministry and it is clarified that the fare paid on the date of booking of ticket under LTC 80 scheme of Air India may be reimbursed.

(Karan Singh)
Under Secretary to the Govt. of India

see finmin order dt 15/07/2010 ltc 80 fair on booking date will be paid

hi
ur problem has been solved by min. of finance vide their order no 19046/1/2008-E IV dt 15/07/2010.
ur all payment under ltc80 paid on the date of booking wil be reimbursed .
Ihave already got payment of ltc80 from Delhi to Kolkatta to Portblair to Chennai to Delhi in May 2010

see finmin order dt 15/07/2010

I have purchase normal air india ticket from chennai to protblier now I know that in centrel govt emplyee get LTC-80 secheme. so Now I want to covert into LTC-80 scheme so what I have to do for this

I m central governemtn employee my gread pay is 4200/- shall I entitle for air fare under LTC 80 from channai to port blair ?

Finance Ministry issued OM on 16-09-10 giving the names of three authorized agentsof IA from whom tickets of Indian Airlines are to be booked while availinng LTC, how this is to be regulated in case of tickets booked from any authorized agent of IA in case tthe agents mentioned in the OM do not have operation in my city).



Regards
AKASH
RAJKOT

please mention the LTC80 indian airlines ticket from delhi to bagdogra per perspon and children

I want to go to channai from ranchi by LTC fair there is no direct route with will be the shorest route and applicable fair for 3 adults 1child on departure date 24/12/2010 and return date 2/01/2011

Indian Airlines — Reschedule - Customer Care not responding

Indian Airlines, Flight No - IC965, PNR - RMKTNI, Bangalore to Maldives, Departure - 1st Feb'11, Return - 3rd Feb'11

i am calling on this Ph no - [protected]
I have called up several times from 4:30pm onwards to Reschedule my tomorrow morning flight but employees at Indian Airlines reply everytime is "Call after 15min, server is down" Now they have started either cutting my call & keeping it down inbetween the conversation. IF i am asking for higher authority ph no, they are just cutting the call. Instead of showing 15min hope, they can say, call after 5 hrs or whatever is reality instead of just fooling customers & wasting their precious time. Customer care is to take care of customers not to just say plain lies. They should atleast have arrangement of calling customer back & show some concern.

If your server dosent start working tomorrow morning also, i should not loose money expect refund of total amount OR reschedule my ticket without any charges.

There should be some alternative for reschedule at this stage Otherwise i will loose money.

I am central govt. employee. I availed All India LTC for the block year 2006-09 from Delhi to Nathula Pass, Sikkim and back. I am entitled for air travel from Kolkata - Bagdogra and back. I travelled from Bagdogra - Nathula Pass - Bagdogra by taxi recognised by the Sikkim Toursim department. I have submitted a certificate issued by the Sikkim Toursim department that there is no public transport between Bagdogra - Nathula Pass - Bagdogra. I have paid an amount of Rs.8795/- for the taxi. My grade pay is Rs.2, 800/-. But my dept. disallowed the road journney fares completely. Please clarify whether I am entitled to get the reimbursement for the paid taxi fares.
VIJAY KUMAR GUPTA
[protected]@hotmail.com

Air India — Flight Delayed and we suffered heavily due to Air India's mistake

Customer Complaint - I (56 years old) and my wife (53 years old) were travelling from Jamnagar, Gujarat to Chennai yesterday - 10 Feb 2011. I had booked an Air India flight(IC-148) from Jamnagar to Mumbai and a Jet Airways flight from Mumbai to Chennai. I had given sufficient time between the two flights. The Air India which is supposed to depart from Jamnagar by 11.45 in the morning was delayed and the flight left by 13.20 in the afternoon and reached Mumbai by 14.45. Because of the delay of 1 hour 45 minutes, I was not able to board the Jet Airways flight that was scheduled to depart by 15.25. This was purely because of the fault on Air India but they totally washed their hands at the Mumbai Airport. Even the Deputy Manager refused to help us in this regard. The CITIZENS CHARTER of Air India(Domestic) mentions that the passenger will be refunded or at least helped by making alternate arrangements to reach the destination. I was refused both. I had to go through a lot of Mental Agony along with my wife who was unwell. Air India directed us to reach out to Jet Airways and we were made to pay 11300 rupees to buy new tickets to reach my destination. This is worst way to treat customers. I need a proper explanation for this and an end to such treatment of customers. I do not understand why even old people are treated so badly. I would never recommend Air India to others. In fact I would even go to the extent to make sure that all my acquaintances do not use Air India's services if I am not given a proper reply.

Indian Airlines — staff being rude and ineffective

I was to take the IC flight mumbai to goa 3pm on the 16th feb 2011, but due to being stuck in traffic for nearly an hour in dharavir I was unable to reach before the 2pmas per reporting time however I kept trying get in touch within indian airlines but before I could get to the deputy manager I had to nearly speak to 15 people in the company who were unable provide the proper information and one time gave me the number of some officer who manages wheelchair n stretchers for the airline , Indian airlines deputy manager jerline who was on duty on 16th feb 2011, time 2.30pm was rude in her manner of speaking and not willing to provide any kind of assistance , she also refused to introduce herself. She kept mocking me on whatever I was trying to say , when I tried to file a complaint they refused to give me their employee I'd or full name even if they cannot do anything the least they can do is speak decently with the customers I would like to complain for same

I am in total agreement to this rude behavior of the Staff of Indian Airlines. Since its a Government-run organization, the staff really dont care.

I had booked a ticket on 08-Feb, cancelled in on 11-Feb over their supposed Customer-care TollFree number, and it took me around more than 50 mins to cancel one ticket, in trying to convince them on the cancellation charges that got changed automatically. And to this date:22-Feb-2011, they have not refunded, and when we call the Customer-care, they are least bothered and they shout at the Customers when we ask them queries, suggesting to go their offices, as customer-care does not have the required information. When escalated, they provide the requested details.. I am not sure of what is Customer-care really mean in English, after speaking to them...

Indian Airlines — Heavy Loss due to the fault of Indian Airlines

I (56 years old) and my wife (53 years old) were travelling from Jamnagar, Gujarat to Chennai on 10 Feb 2011. I had booked an Air India flight(IC-148) from Jamnagar to Mumbai and a Jet Airways flight from Mumbai to Chennai. I had given sufficient time between the two flights. The Air India which is supposed
to depart from Jamnagar by 11.45 in the morning was delayed and the flight left by 13.20 in the afternoon and reached Mumbai by 14.45. Because of the delay of 1 hour 45 minutes, I was not able to board the Jet Airways flight that was scheduled to depart by 15.25. This was purely because of the fault on Air
India but they totally washed their hands at the Mumbai Airport. Even the Deputy Manager refused to help us in this regard and was very rough in his response to us. The DOMESTIC CHARTER of Air India mentions that the passenger will be refunded or at least helped by making alternate arrangements to reach the destination. I was refused both. I had to go through a lot of Mental Agony along with my wife who was unwell. Air India directed us to reach out to Jet Airways and we were made to pay 11300 rupees to buy new tickets to reach my destination. This is worst way to treat customers. I need a proper explanation for the mental agony I went through and my money refunded.

I have also raised this compliant with the General Manager of Customer Complaints for Air India. Even then there is no response. I really do not know where to run for justice as the Airlines seems to be least bothered. My next step would be to resort to a viral marketing of ill effects o[censored]sing Indian Airlines / Air India and would personally request people not to use this airlines at any cost.

Regards,
S.V. Sivakumaaran
+91-[protected]

I want to know the LTC 80 fare for central Govt employees from Chennai to Kolkatta without touching Kolkatta...Jawahar. R

Indian Airlines — refund of ticket upholed by them on fake grounds

for 7th of may I have booked tickets from aforesaid airline for delhi- ahmedabad, three tickets and that flight got cancelled by the airline itself. now I am trying to get the refund of the tickets but airlines giving me the fake reasons that that ticket is used though indian airlines itself has stamped cancelled on my tickets and aforesaid is submitted as per the procedure. It is been long chase that no body is responding to my mails and give phony reasons on the phone they sound so proud by saying our system is showing fault and it will take upto four months to get the refund.

Now my complaint is this is totally unfair with the customer. I would be pleased if there is somebody who care that govt. organizations behave in such a manner.

Sir,
I am a Central Government employee and booked Air India Ticket to travel from Bangalore (Bangalore Air India office) to avail LTC to self and spouse as follows:
Date Flight Departure - Airport Arrival Airport Time Class
20 SEP AI 640 BLR-Bangalore BOM-Mumbai 0705 V- OK
20 SEP AI 611 BOM-Mumbai Jai- Jaipur 1050 W-OK

29 SEP A-612 Jai- Jaipur BOM-Mumbai 1300 W-OK
02OCT A-607 BOM-Mumbai BLR-Bangalore 1730 V-OK

Total fare : Rs.33072/- (inclusive of Base, Tax/Fee/Charge) per person
In this connection, please furnish me the list / details under LTC - 80 Indian Airlines Air Fares to submit the same to office for LTC claims at an early date
Yours faithfully
N.Jagadeesh
Mobile : [protected]

please provide me a list of ltc 80 fare from delhi to Bagdogra