Indian Oil Corp. — Delay in delivery of Booked Gas cylinders & non working telephone no. including emergency no.for gas leakage etc.

Dear sir or Madam,

My name is Virender Gupta lives in Delhi. I have a gas connection No. 9760 from Dhruv gas Service, who is authorised to distribute LPG cylinders of Indian Oil Corp.I want to draw your kind attention towards the problem that is continuosly facing by me and my family due to non booking of LPG cylinders because of telephone nos. provided by the aforesaid gas suppliers are not working regularly.And if we have booked gas at the desired no. given by them, then also not reaching the gas even after continuous remind at the office of supplier. Also we cannot do much because the contact nos. given by the supplier as well as Indian Oil Corp. are not working frequently even the emergency nos. which are provided for emergency complaints like in case of gas leakage etc.
I am giving the telephone no. provided by the supplier[protected], 23540370 and of Indian oil Corp. Emergency no. [protected], 23513192, 23411282 for your reference. please try the aforesaid nos. when you have spare time and then think of response.
Even in case of gas leakage of cylinder on 05/02/2010 received by me on
29/01/2010, ihave tired of trying calling the emergency nos together with general nos. of suppliuer. But there is no response.now i am complaining on this around 5:15 p.m. (noon) , but i have not changed my leakage cylinder till date[protected]. Now, i am tired and want to know the better way to tackle the matter.
Sir, please see the matter i can tolerate the non boking and delay in delivery of gas, but how one can tolerate the matter relating to others'life such as gas leakage.
Hope for positive action and reply. Waiting....
Thanks & regards
Virender Gupta
Add:- 1878/140, Ganesh pura, Tri Nagar , Delhi-110035
Contact No:[protected], 27388390, [protected]
email id:- [protected]@yahoo.co.in

Reg. No. (Gas):- 9760

Details of LPG supplier of IOC(INDANE)
Dhruv Gas Service
site no.3, jhandewalan, new delhi- 110055
Tel No.:[protected], 23540370