[Resolved] Indian Oil Corporation — Less petrol filled

UMESH R. SHAH

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat

Dear Sirs,
yesterday i.e. on 25.09.2011, in the evening I approached Indian Oil Corp Ltd.'s petrol pump at Kalpataru Filling Stattion, Vejalpur, Ahmedabad. I asked for filling petrol of Rs. 1000/- and got down to see the meter at zero etc. In the meanwhile some attendant of the petrol pump approached me, opened the door of driver's side and engaged me in some conversation about servicing of the mechanism to open the lid of petrol inlet etc. As my belongings like cell phone, lap top etc. were there, i had to wait to hear his nonsense. when i looked up at the meter it was already showing filling of petrol worth Rs. 380. I scholded the fellow why he did not show me meter at zero. He said the previous car was filled petrol of 1000 and hence the resetting of meter would bring it down to zero. When he completed filling, the gauge did not show enough petrol having been filled. I had to get further petrol filled of Rs. 500. I got bill no. 131737 for Rs. 1500/- and was told that the name of the person who filled petrol was Mansinh.
Similar experience my colleague had last week. The modus operandi is the same of engaging in useless talk and cheating the customers.
Would appreciate if something is done to prevent such cheating to others.
thanks.
umesh Shah
[protected]
[protected]@yahoo.co.in

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Aug 13, 2020

Complaint marked as Resolved

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Comments

REKHA BATRA

from Gurgaon, Haryana

Yesterday 22 june 2015, I went to Sunfilling Station, village Lakkarpur, Surajkund Road, Faridabad in my Honda City car and got petrol filled for the amont of Rs 500. Without informing me to check zero in the meter the attendant started filling petrol. The petrol indicator needle in my car did not show any subsequent increase. On telling him that he argued with me that an electronic meter takes some time to show the increase. I was cheated as that did not happen. I went again to the petrol pump to show them the meter but I was told that nothing can be done (one of the employee agreed that I was tricked by the other attendant whose name was Anil) . I request the concerned authority to look into the matter seriously so that other people are not cheated in the future. I would be thankful to you if i get a refund and some strict action is taken against the errant employee.