[Resolved]  Indian Oil Corporation — Gas Cylinder

My consumer no.MS-212972 and I am a resident of House No.1125 (G.Floor) Sector 17-B, Iffco Colony, Gurgaon-122001 (Haryana)(My cell No. is [protected]) M/s Mata Sheetla Gas Service (Indane Gas) is the distributor for my connection. When ever I try to contact the said agency the phone remains busy and many time they have a endless hold or does not pick up the phone. I have been trying for more than 16 days) over phone continously for booking the gas cylinder. Luckily it was booked last week but still not delivered to my house.Problem is that they have issued only 1 Gas Cylinder against this connection & when this cylinder goes empty then i have to face a lot of problem till the cylinder reaches my house.The tel. nos. provided by them[protected], 2332556, [protected], [protected]) remains busy and not answering. Every time I have to face this problem for booking of gas cylinder & getting the delivery. Some time i measured the cylinder at my own measurement and found the gas short in 3kg to 5kg in each cylinder.

Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknoledgement system to overcome this situation.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am a resident of D. No. 2-132-2, Poranki Village, Penamaluru Mandal, Krishna District, Andhra Pradesh. M/s. Usha Kiran Gas Agency is the Bharat Gas Distributor in our Area which is situated far from our location. In our village another HP Gas Dealer also available. Bharat Gas Connection consumers faced lot of problems with the Usha Kiran Gas Agency. The Usha Kiran Gas Agency extort money from the consumers without reason. The Usha Kiran Gas Agency staff were collected from the consumers an amount of Rs. 60/- for changing the gas cylinder number. They were not maintained cylinder numbers regularly. All of suddenly blamed the consumer and collected Rs. 60/- for changing the cylinder number and not issued receipt to that amount. If any body asks receipt, the staff said pay Rs. 100/- and collect receipt. If anybody ready to pay the Rs. 100/-, the staff said receipt book is not available right now.

I hereby request you to kindly take action against the Usha Kiran Gas Agency and shift all the gas connections within the operation area to the local distributor suo moto. Individual shifting of the connection is so expensive to the consumer.

Thanking you,
Sir,

Consumer no- 28874 and 28875
I Had booked my gas cylinder to my distributor at 18 march 2015 . Whose name is raghav gas service. which is located at shahdara, delhi. I had get one message from the distributor 5 days before that is "your gas has been delivered" .but so far our cylinder has not delivered at home.
Please try to send us our gas cylinder quickly.

Thank You

Your consumer
SS Bhandari

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13271
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information