[Resolved]  Indian Oil Corporation — Gas Booking

Dear Sir,

I beg to inform you that the LPG cylinder(Cooking) despatched by you* dated on 08.06.09 against our order of refill dated on 24.05.09 is found to be A 06 as marked on one of three vertical stay plates (side stems) of this LPG cylinder.

Is this cylinder in a good condition?

Please assist me to recognize about the same.

*
ARANL GAS SERVICES
69, K.G.R. PATH
JORAMANDIR, KANCHRAPARA
24 PGS(N).PIN-743145
CODE NO[protected]
Phone:[protected]
[protected]

I hope I may count upon your active co-operation.

Thanks

Regds,
Tapas

Consumer no. 15215
SV No 261716

Dear Sir/Madam,

I have a question, i have single cylinder, and what is the cost for additional cylinder.
Please reply for this mail.

Thankyou

Raj Tilak
[protected]

We are observing too much delay in getting refills. While booking, agency confirms delivery with in 10days. But even after 15days, delivery is pending in certain cases. BPCL is having facility for on-line refill cylinder booking. But, why IOCL doesn't have such kind of a facility? If such kind of facility is there, distribution agencies will be more vigiliant as there will be proof of booking [which will be monitored by IOCL authorities]. Hope IOCL will introduce the same for serving the customers more effectively.
Thanks and regards, Mrs. Mini John.

IT IS TRUE THAT THE IOC SITES FOR BOOKING IS NOT BOOKED THE GAS AND DEALER NOT RESPONSE THE BOOKING

My consumer no. is 3266738. I booked gas on 24.10.09. My booking no. is 25580. I am still waiting for gas.

Indane Oil /GAS Division — Changed Booking Date By Distributor Of Customer Booking Date

Sir, I Cons.No.SL 23822, Name: RAKESH(1/5143. GALI NO.-5, BALBIR NAGAR, SHAHDARA, DELHI-32) booked gas ON DT:20 OCT. 09 AT 11:34 AM TO SHAHEED SUBHASH GAS SERVICE OPP. POLICE STATION, G.T.ROAD, SHAHDARA, DELHI-110032, Ramdas booking gas Rifill said supply came in 7 days.When supply not came than done phone on dt:28 oct. 09 at 2:46 pm Ramdas replied send cylinder at home on 29 oct. 09 to me.BUT Supply send at home on dt:30 oct. 09 at 12:06 pm,I seen the slip no.11707 MENSTION DATE:27 OCT. 09 ORDER NO.11712 TIME:09:26 AM. Like this agency person Ramdas Booked(after my booking date) 7-8 days late,I already booked a cylinder after 05 SEP. 09.Like this Distributor delays Customer in supply a gas refilling, self changed booking date of customer a week and Customer wait of cylinder at home supply came today but he did not knoe that Distributer changed the booking date and not attent the customer phone also.Take action against SHAHEED SUBHASH GAS SERVICE SHAHDARA DELHI-32 OF CHANGEGED IN BOOKING DATE OF CUSTOMER.Complainder RAKESH Tel. No.22320001&MO. NO. [protected].

Sir,
I booked my gas cyclinder no. 9748 dated 27th of oct. 2009 through mobile at Aggarwal Agency
Sodal road, Jalandhar after fifteen days i have not received my booking gas cyclinder

Kindly do some +ve immediately
Yours faithfully
Shyam Lal

GAS BOOKING
My self shyam lal, My consumer ID no. is 9748 with the Indian OIl COrporation Dealer M/s Aggarwal Gas Agency, Sodal Road, Jalandhar(pb). book the gas cyclinder dated 27th of Oct, 2009 and I have not received my gas cyclinder after 15 days, So i m in trouble because of the attitude and behavoiour of the gas agencys.

Please look into the matter seriously

Shyam Lal
S/o Sh. pyare lal h.no. b-ii/611 Gandhi Nagar, Jalandhar-8(pb).
Mobile no.[protected]

My consumer no.755259 and I am a resident of Dumdum Motijheel Avenue Kolkata, Dwarka. M/s Dum Dum Gas supply Agency (Code[protected] is the distributor for my connection. I have been trying to contact the said agency since 24 th Nov, 2009(6 days) over phone deseperately continously (atleast 100 -200 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected]/4683) and not acccessible consequently, the gas has not been booked. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a long waiting.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking. You may appreciate the precious time and effort already lost by me in this regard.If any online call center no is available please intimate.

Amit Deb.
2A Brajabas Apartment.
16/1 Motijheel Avenue.
Kolkata-74

Dear

Sir/Mam

I am customer with Nautanwa gas service, Nautanwa Maharajganj & my consumer no. is 6534. I am facing problem in every month when I book my gas. i do not get gas cylider from three four month

Kindly look into this irregularity.

This complaint has been launched so many times befor this.

Thanking You

I pugalendhi, i am having connection with Indian Oil Gas Company at Sri venkateswara gas service and Dealer id is 1156, Thiruvallur .ph.no.[protected] and My customer id is 29204, i am residing with the address of no.5, sendurapoo street, Poonga nagar, Thiruvallur, in the gas dealer service area, the dealer is not responding over phone and by personal, i am an private employee, if i want to book the cylinder i have to go every time because of their irresponsiblity its not possible to go every time as know the problem, so many times i requested that please put on the phone and give the responce to the cunsomer but they don't listen to us.Kindly take necessary action immediately.

dear sir
I am consumer (consumer No K 11075 DBC 229) of Indane gas service Kotdwara (uttrakhand)
Bhabhar Gas Agency Jhandi chaur (Kotdwara) has deposit the Blue Book with original documents for updation. in Dec 2008.

above agency (Bhabhar Gas Agency) has lost the blue book with document.
after passing more than one year we are suffering the problem of filling domestic gas.
they are not cooperating us, refusing to issuing new book (duplicate) and advising for new connection.

I am having Gas cylinder and regulator, but denoying by Gas Agency that above consumer no. is not existing in our computer.

now I would like to request you please please look into the matter and do necessary action accordingly.

regards

surendra singh
s/o shri bharat singh
vill. and post office - jhandi chaur north
via- kotdwara -246149 (uttarakhand)

i book my gas through SMS on 23/01/2010 but i got no feedback response . i will SMS for 5 times but no feed back was received . From where i come to know that the gas was booked or not. Then i ask my dealer about that but the distributer also respond the same way that i have to book my gas through these SMS. My distributer is DAGAR GAS SERVICE VIDE PHNO_27522345
MY consumer no- is- 13810a
Fav kamal kishore
R/o b-6/4 sector-5 rohini delhi

To,

The Regional Head North - East Region
Sub:- Delay of Gas Cylinder Delivery

Dear Sir,

This is for your kind attention that i am consumer of PRAGJYOTI GAS AGENCY, super market, dispur Ghy-6 and my consumer no is 202344. I have booked my gas at dated 04/01/2010, booking no was 431--4/1/10 but till now i am not able to rceived the gas cylinder. Whereas today they i called them and they told me that they are released the cylinder of booking dated 10/1/2010. And also informed you that i went to gas agency at dated 23/1/2010 and infront of me the counter boy cutted the slip for delivery of me and he told me that on the same day i will recieved my cylinder but till now its not happened. And such types of nonsense things are not happed for the first time; its happens from last three and four months, this for your kinfd information and neccesary action to stop the non-sense things .


Thanks & Regards
NRIPEN MALAKAR
SAMANYA PATH
SARUPMATARIYA, GHY-6
CONTACT NO[protected]
E-MAIL ID- uniquetradersone.[protected]@gmail.com

dear sir
I am consumer (consumer No K 11076 DBC 229) of Indane gas service (under Garhwal Mandal Vikas Nigam) Kotdwara (uttrakhand)
Bhabhar Gas Agency (GMVN) Jhandi chaur (Kotdwara) has deposit the Blue Book with original documents for updation. in Dec 2008.

above agency (Bhabhar Gas Agency) has lost the blue book with original document.
after passing more than one year we are facing the great problem of filling domestic gas.
they are not cooperating to us, and nor serious against our problem, refusing to issuing new book (duplicate) and advising for new connection.

I am having Gas cylinder and regulator, but denoying by Gas Agency that above consumer no. is not existing in our computer.

now I would like to request you please please look into the matter and do necessary action accordingly.

regards

surendra singh
s/o shri bharat singh
vill. and post office - jhandi chaur north
via- kotdwara -246149 (uttarakhand)

Sir,
I am Retd Defence Personnal and we have two individual Gas connections in my name and my wife's name.Our consumer numbers are 49300 and 49301. Now my house has been shifted to another place and went to change my home address at Prema Gas Agencies at Ashok Nagar ( Below Hotel Saravana Bhawan ), chennai- 600078. But the booking rep told to surrender one gas connection and get double gas cyclinder connection in one name.
Hence I request you to advise that such type of rules & regulation is followed by IOC. If it is true then please direct the further action should be taken by me.

With warm Regards,

Subedar P Linga Raj

I am customer with Peoples Gas Sarvice& my consumer no. is 25073. I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected], 3203424. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing.my booking 10 feb but gas is not recive till 16-02-10


This complaint has been launched so many times befor this.

Thanking You
Read comments

am customer with Peoples Gas Sarvice Indra Nagar Lucknow& my consumer no. is 25073.my mobile no is [protected] I am facing
problem in every month when I book my gas. Then, they show busy number on all working days. Mon-Sat-9:00-6:00pm. The number is[protected], 3203424. You can try any time between 9 AM – 6 PM you will find always BUSY. But after 6 o’clock the phone ring starts ringing.my booking 10 feb but gas is not recive till 16-02-10


This complaint has been launched so many times befor this.

Thanking You
Read comments

dear sir,
I am Dr. archana singh from Varanasi. My consumer no is V K 8154 . we got indane gas connection dec 1995at Basti with two cyelender.In 1999 i transffer from basti to varanasi to vikalp gas agency. Vikalp agency did not give me additional cylender and told that after few monts u can get it.meanwhile vikalp agency merge to shriram gas agency mahamurgunj varanasi. I asked several times for addtional cylinder by shriram gas agency. he denied to issue additional cyelender. Another matter is that shriram gas book order only after21 days from the date of delivery, and now a days they are delever gas upto 10 to 12 days. in this situation its very hardship for me to continue with single cylender. So i was very disappointed, so please sir take a action and give me a addtional cylinder. thanks

Yours
Dr. archana singh

I have Gas Connection registered with M/s. O.P. Agency, Nirman Vihar, Delhi. My connection No. is 21240, against which I requested for booking of refill on 8th March, 2010 under Booking No. 60 through IVRS. Today, a considerable time of 20 days is going to be elapsed, but the delivery of cylinder is still awaited. After a long wait for 15 days, I personally visited to the showroom of Dealer i.e. O.P. Agency for the purpose, but the staff told me that your gas has not been booked so far. However, they booked on that very date. Even after that also 5 days have been elapsed, but the delivery of Cylinder is still awaited. You are requested to please look into the matter personally and arrange an early delivery of the cylinder as the cylinder in use is to be empty within a day or so.

You are requested to please reply me on my E-Mail Address given.

For future, please make solid system for booking the refill of Gas Cylinder as the current IVRS is not working properly.

Thanks

Yours
(Narender Kumar Mittal)