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Indian Oil Corporation, Chennai - Distribution of Gas Cylinder - ubnormal delay |
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51 Reviews
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Dr.K.Thirusangu
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I am a consumer of Ravethy Gas Agency which is situated at Medavakkam, Chennai.( Their Phone Numbers are : 04422771801, 0442271802.)
My consumer number is : 6346.
The Agency people have been delaying on the distribution of cylinder to me. Even now, i have booked for the gas well in advance. The billed for the gas cylynder on 03-10-2009 but they have not delivered to me till now. Many times I spoke to the agency people regarding this. On 5-10-07, I spoke to them. They said that they will send on 7- 10-2009. They failed to send it. Again I spoke on 8-10-2009. They told me that they will send on 9-10-2009. Even today ( 09-10-2009) I have requested them to send a cylinder but they refused to send it. They told me that we will send it only by next week.
We will not respose your request. we will not send it today. We wont say when in next week we will send you. If you want change this company to some other , you can do it.
This is very harasement. They not even respond through phone.
They billed on 3-10-2009 but still they are having the cylider with them. I dont know why they are not giving delivery?
Are they using this cylinder in some other places by getting more money than the fixed amout of Rupees ?
Kindly take action on this cmplaint.
With Regards and Thanks
Dr.K.Thirusangu.
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 50 Comments |
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Sir,
My address is M.K.VEDACHALAM, 50 BHARATHIAR STREET, MADHAVARAM, CHENNAI 600 060.
Consumer no 12251 at rajesh gas agency, madhavaram, chennai 60. I have booked a cylinder on 1/10/09, till date they have not supplied gas. Please take immediate action.
by
M.K.Vedachalam.
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I am consumer of Murali Narasimma Gas Agency, Polur Tk. Tiruvannamalai Dist. My consumer No.13457. The above Gas Agency is not supplying the refill cylinder in time and creating inordinate delay. I booked for a refill cylinder after 21 days of received a refill cylinder on 13.10.2009, but till date the refill cylinder is not delivered.
This is not a first time. More times the Gas Agency doing this practice.
Kindly take necessary action.
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sir,
i sent mail to u in 27-20-09 regarding delay in supply of refill cylinder by M/s. virgas
ganapathy st. west mambalam, chennai 33.
to day 28-10-09 i have been supplied with the refill cylinder in the morning.
regards
rajamani
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My address is K.G.MOHAN, VEE.JAY BUILDERS, "B" BLOCK, SRI SANKAR NAGAR, PAMMA, CHENNAI - 600 075..
Consumer no 56839 at VIJAKUMAR agency, PAMMAL, POLICHALLUR, CHENNAI 75. I have booked a cylinder on 2/12/09, till date they have not supplied gas. Please take immediate action.
Regards,
K.G.MOHAN,
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Dear sir,
I am the resident of west tambaram, we have lpg connection in M/s Pattammal gas agency in Muduchur road, lot of corruption is happening in this ageny, one man is having a close relationship with the agency and he take atleast 10 no of LPG cylinders to the near by tea shop and other hotels in and around tambaram area daily . i came to know that this man earn good money out of this and he is staying in pillayar koil street, he tyake the cylinders in his moped old TVS 50, atleast 3 no of cylinders in his moped at a time .
Hence i pray to you to take appropriate steps to prevent and protect your valuable coustomer at this piont .
toda morning i met Area Manger in his office in mount road and made my complaint to him personaly.
hope you take steps, WISH YOU HAPPY NEW YEAR 2010
with warm regads
steadman fernando
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I am a consumer of Prathana Gas Agencies, Poovarasampettai, Chennai.
Their phone numbers are: (044-22241711, 044-22242083)
My consumer No: 27106.
The Agency people have been delaying on the distribution of cylinder to me. Even now, i have booked for the gas well in advance. The billed for the gas cylynder on 01-07-2010 but they have not delivered to me till now.
I have spoken to them from the 1 week of the booking date and keep on they are telling the same word, The suppliers of my street is not available. So it will take 1 or 2 days delayed.
Yesterday i callled them and enquired and they told tomorrow i will be getting. Today also i called and they are telling the same as tomorrow i will be getting. I am totally frustrated of their response.
I dont know its happening for this agencies. Previously it was not there.
As a end result, i am not yet received the cylinder and have been waiting for the past 2 weeks which is not acceptable.
Could you take this into serious action and get the things done.
Thanks and regards
Vijaya anand.
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Sir,
I am a consumer of TUCS, Thiruvanmiyur, my consumer number is 49382.
Though we booked the cylinder two weeks days back, they said it will be received in a week and on repeated phone enquiries, they are saying, today, tomorrow, (for the last four days).
We are totally frustrated by their response. Please do the needful.
Thanking you in anticipation
Regards
Srinivas
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I am a consumer of Sri Balagi Agencies, Ambattur. My consumer number is 18081. I booked 10 days ago. When I attempt to remind them they keep all thier phones always in dead. Their Phone numers are 26580977, 26583577, 26581966, and 26583977.
On the other hand I notice that they deliver two cylinders daily to a Mess near my house which is run by one Moses at night hours.
Regards
K E Viswanathaan
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I am a consumer of Sree Balaji Agencies, Ambattur. My consumer number is 35923. The agency takes abnormal delay in supplying refill gas every time we make our booking and takes approx. 30 to 40 days. Most of the time we run out of gas as both the cylinders get empty and we need to take from our neighbours. In normal course also one cylinder is always empty. I don't know what is the use of giving us double cylinder when one of the cylinders is always empty. Before my last 2 years in Chennai, I was in Mumbai where I used to get my both Bushane cylinders in time and the very next day of booking of 2nd cylinder but in case of Indane we are facing lot of problems especially with this agency. We are totally frustrated. They give us simply filmsy reasons like they don't get sufficient supply from IOC. With the diwali festival approaching people like us are suffering heavily. They take 21 days for booking, then 5 to 6 days for cutting receipts and another 3/4 days for giving receipt to the delivery person and the delivery man takes 1/2 days and finally after supply our delivery date is indicated the next day only when the delivery man returns the coupon to them.
Regards
G. Parasuraman
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I am a consumer of Sree Balaji Agencies, Ambattur. My consumer number is 35923. The agency takes abnormal delay in supplying refill gas every time we make our booking and takes approx. 30 to 40 days. Most of the time we run out of gas as both the cylinders get empty and we need to take from our neighbours. In normal course also one cylinder is always empty. I don't know what is the use of giving us double cylinder when one of the cylinders is always empty. Before my last 2 years in Chennai, I was in Mumbai where I used to get my both Bushane cylinders in time and the very next day of booking of 2nd cylinder but in case of Indane we are facing lot of problems especially with this agency. We are totally frustrated. They give us simply filmsy reasons like they don't get sufficient supply from IOC. With the diwali festival approaching people like us are suffering heavily. They take 21 days for booking, then 5 to 6 days for cutting receipts and another 3/4 days for giving receipt to the delivery person and the delivery man takes 1/2 days and finally after supply our delivery date is indicated the next day only when the delivery man returns the coupon to them.
Regards
G. Parasuraman
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1. I am a customer of Sree Balaji Agencies, Ambattur and my customer Number is 18081. The agency is always keeping their phone numbers 26581966, 26580977 and 26583977 always busy and engaged. It shows that they are mocking at consumers.
2. I booked for supply of refill gas cylinder on 20th Oct. and the Agency assured me to supply the cylinder on or before 30th Oct.
3. But they do not comply with the rules and regulations and when I asked the order number (waiting list) they refused to reveal me.
4. I come to that they are black marketing the Domestic cylinders to commercial uses at huge profits. Domestic Cylinders costs Rs.352 and the commercial one costs Rs.1041.
5. Thousands and thousands of Domestic Cylinders are diverted to Hotels and Messes at huge profits by pushing household mothers at great hardships by making abnormal delay.
6. The manipulation costs huge loss in thousands of crores to exchequer of the Govt.
7. When I tried to contact the CONSUMER CARE OFFICER of IOCL at 500, Anna Salai, they are always at escaping point. Their phone numbers 24339236, 24339236, 24339235 and 24339237 are always intentionally kept engaged from 9 a.m to 5 p.m.
8. If it is so what is the use of Consumer care office as it is practically dead unit.
9. Can the concerned higher authorities are necessary action to redeem the hardships of consumers.
Regards
Viswanathan K E
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In Puliyangudi the as agency they are misusing the free gas connection for poor people given by the Tamil Nadu Govt. They are demanding Rs.600 to 650. and also they harrasing them. Which is appear in the TAMIL MURASU news paper and also in Dhinakaran paper. Who will take the decision on this either Madurai Office or Chennai office.
Regds
Raja
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Dear Sir,
As per the recent announcement by IOC that LPG refil can book before 21 days of wait period from the earlier supply.
However the agents are telling that they can accept for booking purpose only and for delivery of Refil. Further they say that delivery will be effected after 21 days from the earlier supply.
I request the Indian Oil corporation to issue necessary circular to thier Indane Agents and to press regaring the booking and delivery of refils enable the customer are not cheated by their Indane agents.
Moreover the domestic gas cylinders are used by many commerical establishments everywhere which affects the domestic consumers very badly.
Hope the IOC will take nesseary action and supply the refils on request of consuments properly.
Regards,
D.T.Selvaraj
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I am a consumer of Indane gas from South Madras Gas Agency which is situated at mandaveli with my consumer number 74453..I have made my gas booking on 30/11/2010 and the booking number was given as 16890 and i was promised i will be getting my supply on 16/12/2010 or latest by 18/12/2010 but it is 24/12/2010 and it is going to be one month..i have made more than 20 calls to them since 18/12/2010 and the response was "sir you will be getting today or tomorrow". the worst was when i called on 20/12/2010, i was told your booking has been closed and the supply has been done..later on when i was pressing on to who has taken the supply when it has not reached me., the answer changed to it was some one else's supply..but till date the upply has not been delivered to me.
So unscruplous and unethical staff..they do not have the basic courtesy to even give an answer on what they supply..what kind of people are these..
Blame it on Indian Oil corporation...i think it is high time IOC and the dealer give an answer in the court of law..i am approching the redressal form if either of the concerned don't relook into the matter seriously.
This has been happening for the second time..in the earlier instance, the agency sent a cylinder to my home with a booking bill which i have never booked at all..i had to clarify to the delivery man and the agency that i have recieved a cyclinder the day before only and how can i do a booking within the stipulated booking time..it was clear that the agency had done a double booking ..this seems to be the state of affairs in this agency..
A formal complaint has also been given to IOC earlier this week on the said agency but the IOC staff have been taking the issue not seriously..
I am left with no other option but to reckon the media and the press on Monday 27/10/2010, to throw some light on this agency and the defaulting IOC official in the complaints cell..
Regards,
Tilak Arun N
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I am a customer of your esteemed orgn. since 1983. Now I am getting gas cylinder from M/s. VIR GAS AGENCY, No.8, Ganapathy
Street, West Mambalam, Chennai-24. The complaint is that I was today supplied one cylinder with a bill for Rs.352.35. When I
tendered the amount (Rs.353/-), they refused to accept and deliver the cylinder. Instead, they demanded extra Rs.10/-. If
not given, they would not deliver the cylinder and also told to complaint to anybody. First I refused to give the
rupees(Rs.10). When they took back the cylinder, I had no other way but to give money so as to save my cylinder. Moreover
they picked a quarrel with me. Now let me know whether the bill amount (Rs.352.35) is for door delivery or not. Why
delivery people demand extra? If not given, they take back the cylinder. It is very unreasonable and unjustifiable. I want
to know the rules behind this. And also I want to know my stand in this regard.
Kindly take immediate action and reply to me.
Thanking you,
B.CHINNAKANI, con. No. 43157.
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I am ONGCian staying in ONGC Colony and a customer of your esteemed orgn. since 1989. Consumer No.31322, Now I am getting gas cylinder from M/s.MARUTHI INDANE DISTRIBUTER, 1/1 WELCOME COLONY, NEXT TO THIRUMANGALAM SHOPPING COMPLEX, ANNANAGAR WEST EXT.N, Chennai-600101. The complaint is refil cylinder booking in time through phone every time agency people says 10 days but i did not get proper time, Minimum 30 days and above.simply they are telling to us your door is locked. It is very unreasonable and unjustifiable. I came to know the Delivery boys selling extra money.
The company knowingly allowing out side sales.Due to this reason we are suffering.Now my both cylinder are empty.How i will manage.even though i am OIL SECTOR PERSON
to know the rules behind this. And also I want to know my stand in this regard.
Kindly take immediate action and reply to me.
Thanking you,
S.EASWARAN,
Cons.No:31222
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dear sir,
My name is K.SREENIVAS, No.4/713, 16th cross street, neelankarai, chennai-600041.I have the indane gas on my account on the above address and the customer connection no is 35111.further i have 2 gas cylinders for one connection. both the cylinders were empty now and I booked long time back, Still no supply from ADYAR GAS AGENCY, INDIRA NAGAR, ADYAR, CHENNA.
I got angry on the agency, because they asked me to
purchase COMMERCIAL GAS than cooking .Now I am shocked to hear all
these things, no service from the dealer which leads to mental agony and ashame for me to take legal proceedings against agency
Donot educate the customer with wrong commitment.Take severe steps to avoid these type of problems in future.
regards,
k.sreenivas
9840538538
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Dear Sir,
I am Dhanasekar and my consumer No. is 2413 and getting gas refills from Sri Selvi Indane Gas Agency Plot No. E, II Street, Bharathi Salai, Arunachalam Nagar, Chennai - 600116. From yesterday ie 2-2-11 I have been trying to their two telephone numbers 24761161 & 24761170 nearly 40 50 times but no body is taking the call. I am an elderly person and I cannot go everytime for refilling in person. If they could introduce bookings thro SMS it will be much appreciated. Kindly do help me to get the refilling at the earliest. Best Regards.
dhanasekar
Flat No. 1 B, First Floor, Anugraha Aptmnt.
Lavender St, Mugalivakkam,
Chennai 116.
Cell 9884589608
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dear sir,
I am benny writing this on behalf of my wife Mrs.Merlin sahana residing at old.no 283, new.no 32, Yadhaval street, Adambakkm, chennai-600 088.I have two cyclinders, I am getting refils from SABHA INDANE GAS AGENCIES, No.51, Cart track road, Maduvinkarai, guindy, chennai-600032, last 5 months every time i have to visit their office for atleast 3 or 4 times for getting delivery, they are not giving the delivery in time, now what happened both the cyliders were empty, what can we do already waited for 15 days, we are office goers, really getting angry and metal tension on these people just giving cylinders to those giving premium and not following booking.
Advise them to supply in time and ask them to maintain booking system in systamatic way to aviod confusion and tension.really sorry to say that we can go for another cylinders
regarads,
benny
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My name is Teena David.I have requested for a gas cylinder from Maruthi in Welcome Colony, Anna Nagar Extension, Chennai 600 101 on 17th January.They promised to deliver it in 2 weeks but still they have not done so.When I call them they are extremely rude and ask me to go to another dealer if I cannot wait for some more time.My consumer no is 57713.
Please take some action regarding this.
Thank You.
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