Indian Oil Corporation, Chennai — Distribution of Gas Cylinder - abnormal delay
I am a consumer of Ravethy Gas Agency which is situated at Medavakkam, Chennai.( Their Phone Numbers are : 04422771801, 0442271802.)
My consumer number is : 6346.
The Agency people have been delaying on the distribution of cylinder to me. Even now, i have booked for the gas well in advance. The billed for the gas cylynder on 03-10-2009 but they have not delivered to me till now. Many times I spoke to the agency people regarding this. On 5-10-07, I spoke to them. They said that they will send on 7- 10-2009. They failed to send it. Again I spoke on 8-10-2009. They told me that they will send on 9-10-2009. Even today ( 09-10-2009) I have requested them to send a cylinder but they refused to send it. They told me that we will send it only by next week.
We will not respose your request. we will not send it today. We wont say when in next week we will send you. If you want change this company to some other , you can do it.
This is very harasement. They not even respond through phone.
They billed on 3-10-2009 but still they are having the cylider with them. I dont know why they are not giving delivery?
Are they using this cylinder in some other places by getting more money than the fixed amout of Rupees ?
Kindly take action on this cmplaint.
With Regards and Thanks
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