Comments
I am ONGCian staying in ONGC Colony and a customer of your esteemed orgn. since 1989. Consumer No.31322, Now I am getting gas cylinder from M/s.MARUTHI INDANE DISTRIBUTER, 1/1 WELCOME COLONY, NEXT TO THIRUMANGALAM SHOPPING COMPLEX, ANNANAGAR WEST EXT.N, Chennai-600101. The complaint is refil cylinder booking in time through phone every time agency people says 10 days but i did not get proper time, Minimum 30 days and above.simply they are telling to us your door is locked. It is very unreasonable and unjustifiable. I came to know the Delivery boys selling extra money.
The company knowingly allowing out side sales.Due to this reason we are suffering.Now my both cylinder are empty.How i will manage.even though i am OIL SECTOR PERSON
to know the rules behind this. And also I want to know my stand in this regard.
Kindly take immediate action and reply to me.
Thanking you,
S.EASWARAN,
Cons.No:31222
The company knowingly allowing out side sales.Due to this reason we are suffering.Now my both cylinder are empty.How i will manage.even though i am OIL SECTOR PERSON
to know the rules behind this. And also I want to know my stand in this regard.
Kindly take immediate action and reply to me.
Thanking you,
S.EASWARAN,
Cons.No:31222
indian oil co. gas cylinder — delay of gas cylinder
Rodrigues from Baroda,I have book my refil for gas cylindre on 06.01.2011
and till today 29.01.2011 is not delver from Indian Oil Corporation
dear sir,
My name is K.SREENIVAS, No.4/713, 16th cross street, neelankarai, chennai-600041.I have the indane gas on my account on the above address and the customer connection no is 35111.further i have 2 gas cylinders for one connection. both the cylinders were empty now and I booked long time back, Still no supply from ADYAR GAS AGENCY, INDIRA NAGAR, ADYAR, CHENNA.
I got angry on the agency, because they asked me to
purchase COMMERCIAL GAS than cooking .Now I am shocked to hear all
these things, no service from the dealer which leads to mental agony and ashame for me to take legal proceedings against agency
Donot educate the customer with wrong commitment.Take severe steps to avoid these type of problems in future.
regards,
k.sreenivas
[protected]
My name is K.SREENIVAS, No.4/713, 16th cross street, neelankarai, chennai-600041.I have the indane gas on my account on the above address and the customer connection no is 35111.further i have 2 gas cylinders for one connection. both the cylinders were empty now and I booked long time back, Still no supply from ADYAR GAS AGENCY, INDIRA NAGAR, ADYAR, CHENNA.
I got angry on the agency, because they asked me to
purchase COMMERCIAL GAS than cooking .Now I am shocked to hear all
these things, no service from the dealer which leads to mental agony and ashame for me to take legal proceedings against agency
Donot educate the customer with wrong commitment.Take severe steps to avoid these type of problems in future.
regards,
k.sreenivas
[protected]
Dear Sir,
I am Dhanasekar and my consumer No. is 2413 and getting gas refills from Sri Selvi Indane Gas Agency Plot No. E, II Street, Bharathi Salai, Arunachalam Nagar, Chennai - 600116. From yesterday ie 2-2-11 I have been trying to their two telephone numbers 24761161 & 24761170 nearly 40 50 times but no body is taking the call. I am an elderly person and I cannot go everytime for refilling in person. If they could introduce bookings thro SMS it will be much appreciated. Kindly do help me to get the refilling at the earliest. Best Regards.
dhanasekar
Flat No. 1 B, First Floor, Anugraha Aptmnt.
Lavender St, Mugalivakkam,
Chennai 116.
Cell [protected]
I am Dhanasekar and my consumer No. is 2413 and getting gas refills from Sri Selvi Indane Gas Agency Plot No. E, II Street, Bharathi Salai, Arunachalam Nagar, Chennai - 600116. From yesterday ie 2-2-11 I have been trying to their two telephone numbers 24761161 & 24761170 nearly 40 50 times but no body is taking the call. I am an elderly person and I cannot go everytime for refilling in person. If they could introduce bookings thro SMS it will be much appreciated. Kindly do help me to get the refilling at the earliest. Best Regards.
dhanasekar
Flat No. 1 B, First Floor, Anugraha Aptmnt.
Lavender St, Mugalivakkam,
Chennai 116.
Cell [protected]
dear sir,
I am benny writing this on behalf of my wife Mrs.Merlin sahana residing at old.no 283, new.no 32, Yadhaval street, Adambakkm, chennai-600 088.I have two cyclinders, I am getting refils from SABHA INDANE GAS AGENCIES, No.51, Cart track road, Maduvinkarai, guindy, chennai-600032, last 5 months every time i have to visit their office for atleast 3 or 4 times for getting delivery, they are not giving the delivery in time, now what happened both the cyliders were empty, what can we do already waited for 15 days, we are office goers, really getting angry and metal tension on these people just giving cylinders to those giving premium and not following booking.
Advise them to supply in time and ask them to maintain booking system in systamatic way to aviod confusion and tension.really sorry to say that we can go for another cylinders
regarads,
benny
I am benny writing this on behalf of my wife Mrs.Merlin sahana residing at old.no 283, new.no 32, Yadhaval street, Adambakkm, chennai-600 088.I have two cyclinders, I am getting refils from SABHA INDANE GAS AGENCIES, No.51, Cart track road, Maduvinkarai, guindy, chennai-600032, last 5 months every time i have to visit their office for atleast 3 or 4 times for getting delivery, they are not giving the delivery in time, now what happened both the cyliders were empty, what can we do already waited for 15 days, we are office goers, really getting angry and metal tension on these people just giving cylinders to those giving premium and not following booking.
Advise them to supply in time and ask them to maintain booking system in systamatic way to aviod confusion and tension.really sorry to say that we can go for another cylinders
regarads,
benny
My name is Teena David.I have requested for a gas cylinder from Maruthi in Welcome Colony, Anna Nagar Extension, Chennai 600 101 on 17th January.They promised to deliver it in 2 weeks but still they have not done so.When I call them they are extremely rude and ask me to go to another dealer if I cannot wait for some more time.My consumer no is 57713.
Please take some action regarding this.
Thank You.
Please take some action regarding this.
Thank You.
one week is over, still you are also slleeping, compliant has been registered but no answer, we need answer.canyou do it today.otherwise I will for the legal action.
regards,
K.sreenivas.
[protected]
regards,
K.sreenivas.
[protected]
Pattammal Gas Agency west tambaram — demanding high delivery cost and late delivery of cylinder
Respected sir,I am R.Gurumurthy Living in Tamabaram Sanatorium. I have booked a cylinder to Pattamal Gas Agency on 21st January 2011. The Person who have taken the order said that the cylinder would be delivered within 20 days.But we received the cylinder only on 16th February 2011.When enquired about this to the gas agency the employee Ms.Janaki said that our bill has been misused by the staff, so they have booked another cylinder only on 9th. The Delivery boy Mr.Murugan demanded Rs.20 for delivering the cylinder and when we argued him that we could give only Rs.10 which we are giving for the past 3months, he started to take the cylinder back saying that he would deliver the cylinder only if we pay him Rs.20. So, i request you to take a action regarding this issue.
Thank You
Regards,
R.Gurumurthy,
I HAVE BOOKED A INDANE GAS CYLINDER 25 DAYS AGO WITH PRARTHANA GAS AGENCY- MOOVARASAMPET, CH-91-MY CUST.NO.:10237 AND FREQUENTLY I AM ASKING FOR DELIVERY AND THE STANDARD REPLY FROM AGENCY IS TO-DAY WE SEND CYLINDER . @ TIMES THEY WILL TELL SOME FAR AWAY PLACE AND ASK ME TO PICKUP CYLINDER FROM THERE- ALWAYS AGENCIES PHONE IS ENGAGED AND RECEIVER IS KEPT ON THE TABLE.
G.RADHAI
PH[protected]
25/02/2011
G.RADHAI
PH[protected]
25/02/2011
Respected Sir,
Sub: Complaint regarding Delay in delivery of cyclinder
I am a consumer of Guru Gas Agencies, Maha Kavi Bharathi nagar, Chennai-600039
Their phone numbers are:[protected],[protected]
My consumer No: 32558.
The Agency people have been delaying on the distribution of cylinder to me. Even now, i have booked for the gas well in advance. We ordered gas cylinder on[protected] but they have not delivered to me till now.
I have spoken to them In this number 24339236, 24339246 from the 1 week of the booking date and keep on they are telling the same word, The suppliers of my street is not available. So it will take 1 or 2 days delayed. They telling load as not yet come.
Today also I went and met them personally and complaint about delay in delivery to their proprietor then also they did not deliver them . I am totally frustrated of their response.
We are suffering without gas for past three days. I don’t know it’s happening for this agencies. Previously it was not there.
As a end result, I am not yet received the cylinder and have been waiting for the past 2 weeks which is not acceptable.
Could you take this into serious action and get the things done.
Thanks and regards
C.B Anantharam
Sub: Complaint regarding Delay in delivery of cyclinder
I am a consumer of Guru Gas Agencies, Maha Kavi Bharathi nagar, Chennai-600039
Their phone numbers are:[protected],[protected]
My consumer No: 32558.
The Agency people have been delaying on the distribution of cylinder to me. Even now, i have booked for the gas well in advance. We ordered gas cylinder on[protected] but they have not delivered to me till now.
I have spoken to them In this number 24339236, 24339246 from the 1 week of the booking date and keep on they are telling the same word, The suppliers of my street is not available. So it will take 1 or 2 days delayed. They telling load as not yet come.
Today also I went and met them personally and complaint about delay in delivery to their proprietor then also they did not deliver them . I am totally frustrated of their response.
We are suffering without gas for past three days. I don’t know it’s happening for this agencies. Previously it was not there.
As a end result, I am not yet received the cylinder and have been waiting for the past 2 weeks which is not acceptable.
Could you take this into serious action and get the things done.
Thanks and regards
C.B Anantharam
Dear Sir,
I am Chandran and my consumer No. is 8177 and i am getting my gas cylinder from Ajitha Gas agency I.C.F link road Villivakkam, chennai - 600049.I am often getting my cylinder late. At the time of booking they say that within 15 days they will deliver the gas cylinder, but they take 20 to 25 days. and when we enquire about it directly at the office or through phone there is no proper response from the people sitting in the office, they won't here what we are saying. This month I booked on 01/03/2011 and i got the cylinder on 22/03/2011, but the bill date in the receipt was 12/03/2011. when we asked the delivery why there was a delay, he said that the people in the office did not give the bill and the bills which he was delivering was 09/03/2011 booking.Before that I booked on 18/01/2011, i got the cylinder on 07/02/2011. so kindly do the needful in getting the cylinder in time.
Regards
K chandran
[protected]
I am Chandran and my consumer No. is 8177 and i am getting my gas cylinder from Ajitha Gas agency I.C.F link road Villivakkam, chennai - 600049.I am often getting my cylinder late. At the time of booking they say that within 15 days they will deliver the gas cylinder, but they take 20 to 25 days. and when we enquire about it directly at the office or through phone there is no proper response from the people sitting in the office, they won't here what we are saying. This month I booked on 01/03/2011 and i got the cylinder on 22/03/2011, but the bill date in the receipt was 12/03/2011. when we asked the delivery why there was a delay, he said that the people in the office did not give the bill and the bills which he was delivering was 09/03/2011 booking.Before that I booked on 18/01/2011, i got the cylinder on 07/02/2011. so kindly do the needful in getting the cylinder in time.
Regards
K chandran
[protected]
tass Gas AGency - Gas cylinder — Delay in supply of cylinder
I have registered with Tass Gas AGency in Chromepet and I am not getting cylinder supply regularly. Every month when I book for a cylinder they used to say that i will be getting within one week or 10 days. But I am getting only after 15 days. They use to tell book after 21 days from the date of receipt of a cylinder and when i book accordingly they are not supplying at the stipulated time. Even though I am having additional cylinder it was empty only because of the delay in supply and every time I have to face the same problem i.e. without having a cylinder and both the cylinders are empty. When I call the gas agency, they use to tell the same word 'today we will arrange to send or there is no load, if load comes we will supply'. for example, i booked my cylinder on 11th and i have been told that within one week i will get the supply but till date i have not received the cylinder and every day i have been following up but i am getting the same reply that today they will be sending. Hence, please look into this and helpl me to get the cylinder supply in time. Dear Sir,
My name V.BHOOPATHI, consumer no:199558 at SRI BALAJI AGENCIES, Ambattur, Chennai-600053.I am getting my refill cylinder inordinary delay.Booked for refill cylinder on 4.3.2011, they said 15days for supply. Enquiring on 26.3.2011, one Miss Ramya said they will supply within 1 or 2 days, since supply Man is on Leave.Regularly we are booking Bi-Monthly.Their reply is not correct, on the same day i have seen the Agencies supply Man is delivering gas in the same street.
So Kindly do the needfull in getting the cylinder in time .
Regards
V.Bhoopathi
[protected]
My name V.BHOOPATHI, consumer no:199558 at SRI BALAJI AGENCIES, Ambattur, Chennai-600053.I am getting my refill cylinder inordinary delay.Booked for refill cylinder on 4.3.2011, they said 15days for supply. Enquiring on 26.3.2011, one Miss Ramya said they will supply within 1 or 2 days, since supply Man is on Leave.Regularly we are booking Bi-Monthly.Their reply is not correct, on the same day i have seen the Agencies supply Man is delivering gas in the same street.
So Kindly do the needfull in getting the cylinder in time .
Regards
V.Bhoopathi
[protected]
sundaresan on May 0
emergency call for gas leak mis behavior of distributor
Sir, iam a consumar of Inian oil corporation represente by its distributor M/S M J V Gas Agencies, Ambathur Indl.Estate, chennai-58 and my consumar No is 18371. To Day (04.05.11) there is leak in the cylender and I tried my level best to contact the emergenc...
emergency call for gas leak mis behavior of distributor
Sir, iam a consumar of Inian oil corporation represente by its distributor M/S M J V Gas Agencies, Ambathur Indl.Estate, chennai-58 and my consumar No is 18371. To Day (04.05.11) there is leak in the cylender and I tried my level best to contact the emergenc...
I am s.vijaya anandan. My consumer No 3278A. My Agency is TCUS in M.G.R. Nagar.
my consumer No is not in to the SMS. pls help me. I will book in 26.4.2011. Pls help me sir.
My Mobile No: [protected]
my consumer No is not in to the SMS. pls help me. I will book in 26.4.2011. Pls help me sir.
My Mobile No: [protected]
indian oil corporation ltd., chennai — mobile phone locked
I would like to state that the recent procedure of booking refills of LPG cylinders from agencies has been routed through mobile phones. This is highly found unsuitable for less educated ones.One of my family member, while booking so, the mobile phone got entangled with their consumer number on opting the consequent unknown option. But the worst of all is, basically the phone is not owned by them and hence the real owner is now not in a position to book their own refills. This when approached the concerned booking agency, they disown the responsibility.
Hence, It is requested here to kindly release the lock and make the phone free.
The mobile no. and the consumer no. locked is as follows :
Mobile No. : [protected], Consumer No.: 22170, At ANBU GAS AGENCY(IOL), Arumbakkam.
The response may kindly be made to ‘[protected]@gmail.com’
Sir, I have transfered to CLI, Mumbai on my promotion from RLI, Chennai. I have domastic Gas connection with Triloks Gas Services, Old No.16, New No.20, Govindarajpuram, II nd street, Adyar, Chennai-600 020. My consumer no.39851. I have submitted my original Subscription voucher No. 2899503 on 19.5.2011. It was told that they are under strike. after calling of the strike the manager promissed me he will send the Subscriprion vocher to my address at Mumbai. Till date I did not get the same. I am getting very difficulty with out gas conneaction. Kindly help me and inform me how I can get my connection at Mumbai.
My name is M.subramanian, No 5/3 Balamurugan Cross street, Chromepet, chennai-600044.I have the indane gas on my account on the above address and the customer connection no is 17621.further i have 2 gas cylinders for one connection. both the cylinders were empty now and I booked long time back, Still no supply from TASS GAS AGENCY, PALLAVARAM, CHENNAI-600044.
I got angry on the agency, because they asked me to
purchase COOKING GAS than cooking .Now I am shocked to hear all
these things, no service from the dealer which leads to mental agony and ashame for me to take legal proceedings against agency.For the past one year am suffering from this critical situation.It takes more than 50 days to get a new cylinder.They are misusing our cylinder.if i appoarch the agency, Mr. Muthu abusing us.please take neccessary Action.
Donot educate the customer with wrong commitment.Take severe steps to avoid these type of problems in future.
I got angry on the agency, because they asked me to
purchase COOKING GAS than cooking .Now I am shocked to hear all
these things, no service from the dealer which leads to mental agony and ashame for me to take legal proceedings against agency.For the past one year am suffering from this critical situation.It takes more than 50 days to get a new cylinder.They are misusing our cylinder.if i appoarch the agency, Mr. Muthu abusing us.please take neccessary Action.
Donot educate the customer with wrong commitment.Take severe steps to avoid these type of problems in future.
INDIAN OIL CORPN. — ABNORMAL DELAY IN INDANE GAS CYLINDER
I AM RESIDING IN KOLATHUR, MY GAS AGENCY IS AJITHA GAS AGENCY, ICF CHENNAI-38.CONSUMER NO.IS 3714. REFILL BOOKED ON 5.6.11, TILL DATE GAS NOT SUPPLIED INSPITE OF REPEATED REMINDERS. THIS HAS BEEN REGULAR WITH THIS AGENCY, EVERY TIME GAS REFILL IS SUPPLIED NOT BEFORE 40 DAYS OF BOOKING. THE ENTIRE SYSTEM IN THIS AGENCY FROM THE OFFICE STAFF TO THE DELIVERY BOY EVERYONE IS CORRUPT.EVEN NOW MY REFILL HAS NOT BEEN DELIVERED AFTER ONE MONTH OF BOOKING.PLEASE DO NEEDFUL AND TAKE NECESSARY ACTION FOR EARLIER SUPPLY OF GAS REFILL.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Street, West Mambalam, Chennai-24. The complaint is that I was today supplied one cylinder with a bill for Rs.352.35. When I
tendered the amount (Rs.353/-), they refused to accept and deliver the cylinder. Instead, they demanded extra Rs.10/-. If
not given, they would not deliver the cylinder and also told to complaint to anybody. First I refused to give the
rupees(Rs.10). When they took back the cylinder, I had no other way but to give money so as to save my cylinder. Moreover
they picked a quarrel with me. Now let me know whether the bill amount (Rs.352.35) is for door delivery or not. Why
delivery people demand extra? If not given, they take back the cylinder. It is very unreasonable and unjustifiable. I want
to know the rules behind this. And also I want to know my stand in this regard.
Kindly take immediate action and reply to me.
Thanking you,
B.CHINNAKANI, con. No. 43157.