[Resolved]  Indian Oil Corporation / Indane Gas — disconnect the connection without any reason

Registered/Speed Post
To
The Proprietor/Manager,
Samana Gas Service,
Near Dr.B.R.Ambedkar Chowk,
Samana-147101.

Sub:- Regarding restoration of my gas connection willfully & illegally cancelled by your office and regular supply of gas cylinder.
Sir,
It is respectfully submitted that I got a gas connection of Indane Cooking Gas from your office on 16/9/1997 vide connection/customer No.6442. I have two gas cylinders and one regulator. Besides charging the cost of Gas Stove and Pipe etc., a sum of Rs.1900/- was also charged from me as Security against this connection by you. Regular gas supply was made available to me at my residence since the issue of this connection till 1st October, 2009.
About a fortnight back (in the 3rd week of October-2009) I made a telephonic call to your office to book gas cylinder. Mr.Rajan Verma of your office attended to my call. But even after the lapse of 15 to 20 days, I have not been provided the gas so far. On enquiry from your office, I was really shocked to know that my gas connection has been cancelled/closed by your office for the reasons best known to you and they could not satisfactorily explain as to why the same has been cancelled.
It is pertinent to mention here that the photocopies of my Ration Card, Voter Identity Card, Driving Licence and Photographs etc. as demanded by your office were deposited by me in time. Even then I am failed to understand as to why my connection has been cancelled/closed by your office without giving me any notice/reason and also stopped to provide me the cooking gas. Your such a drastic and illegal action has not only shocked me very much rather I am being harassed & tortured mentally without my own fault.
Contd.....2
Page No.2
In the light of facts mentioned above, you are earnestly requested to please rectify the grave mistake committed by your office, though unwittingly, by restoring my aforesaid connection No.6442 with immediate effect and ensure regular supply of cooking gas. In case my gas connection is not restored and gas supply is not effected to me within fifteen days from the receipt of this letter, I will be constrained to move to the Consumer Court and file legal proceedings against you besides sending the complaints to the higher authorities for willfully and illegally cancelling my connection which amounts to harassment and mental torture. In that event, you shall be entirely responsible for all the expenses, consequences as well as compensation which may arise from the resultant legal action.
Hoping for quick & favourable action.
Thanking you,
Yours truly,
Dated: 18th Nov., 2009.

(SUBHASH CHAND)
# 98/5, Gharammi Patti,
Near Tara Chand Depot Holder,
SAMANA-147101 (Patiala)
Contact No.:[protected].
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information