Dear Sir,

This is to bring to your kind notice that my father aged about 76 years by
the name of Sri Brahma Moy Mukherjee
is one of the customers of LPG under your Dealer M/s Suravi Gas Agency, City
Centre, Durgapur - 16. My fathers
customer number is LT 896. We have got 2 connection both in my fathers name,
but you will be astonished to
know that both the cylinders get empty every time. There is irregular supply
of cylinders and most of the people
have to carry cylinders in their private vehicle or by other means and
literally plead the dealer for a cylinder.

We have booked 1 cylinder on 23rd February 2011 serial number 7007, and both
our cylinders are empty, its more then
seven days and we have to borrow cylinders from neighbor in order to
maintain our daily course.We have heard that
Indian Oil is reputed for its overall service to its valued customers and
cylinders are delivered within 22 days from booking date.
In our locality most of the people are retired and aged person, and it
doesn't look good to see aged people are carrying their
cylinders and requesting a dealer.

This is a mail not only from my father, but for the entire aged people of
this area, requesting you to pay your kind
attention to the above matter.

Regards

Sumeet Mukherjee