[Resolved]  Indian Passport Office — Passport not received

Address:Patna, Bihar

I had applied for the passport on 28/05/2009 and have not received it yet. The status of the passport on the website remains the same for the last 2 months.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

We had applied fir frees passport on dated 08/07/2011, But till dated message displayed as following on dated 28/11/2011 same messege display till dated

File Reference Number : PAT-A[protected] Application Date :[protected]
Applicant's Name : NARESH KUMAR GUPTA Applicant's Date of Birth :[protected]

STATUS :

It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week's time

Kindly look into the matter and treat the matter Urgent
I, Anisha Mimani, R/O C-19 LAJPAT NAGAR 3 NEW DELHI 110024 havnt been able to recieve my passport as yet therefore i request the concerned authoraty to do the needfull immediately .FILE NUMBER:DL[protected]
sir, i am M.S.Velmurugan, i missed my passport (F5721651(which is renewaled A[protected] in the bus. but innocently i applied freshely on may 2012. i went to the office they told to me it is a wrong way of approaching please go to LIC opposite building for further porcess, the day after i went to there they told to get avitavit for innocently applied for new passport, then i went to layer office to get avitavite, but he told to me to fill the compliant in police station. next i went to the police station, there told to me to get some documents one of them is give the complient to rpo office through email and get the print out of the copy, thus why i give the complient. my email id is [protected]@yahoo.co.in
please accept this complient and give the way of processing next.

thank you,

yours faithfully,
M.S.Velmurugan.
Hi,
I had applied for a passport in 2009. I haven't received my passport yet. Status on passport site shows as No Information available.

File Number: PAT A078069
Date of application: 10/07/2009
Date of birth: 12/03/1986
hi,
i have applied for my passport a year back and didn't get yet. i don't know whom to contact for that.please help me with the same.
File no:CBEA03305611
DOB:17/01/1991

Thanks,
Jeyasurya L
I and my wife Smt. Bandna Gupta applied for the passport on[protected] vide file number A005355 and A005356 respectively. It is unfortunate that status on the website reads 'Police Inquiry Pending'', whereas the same stands conducted. Even after the lapse of 7 months, the passports have not been issued. may kindly take appropriate action so that the same be issued at the earliest.
Regards.

Kuldeep Kumar Gupta
Jammu
[protected]@gmail.com
[protected]
Passport file no: B[protected] - applied for issuing of new passport due to original being stolen.
Re-issue charges paid: Rs.2, 500/- alongwith all required documents & references.
Applied & verified at: MIDC center, Andheri East.
Date of Application : 6th Sep 2012
Status 'till date (i.e. 02/12/12): "The status of the entered File Number is not available in the system"

Passport Portal for Mumbai proudly proclaims:

Vision

"To deliver passport services to citizens in a timely, transparent, more accessible, reliable manner and in a comfortable environment through streamlined processes and committed, trained and motivated workforce"
Shri Salman Khurshid
Minister of External Affairs


However, Please refer below mail chain to understand my plight. Thorough indifference and ignorance being meted out by the concerned officials on this.

From: Kaushal Kanabar <[protected]@gmail.com>
Date: Sat, Dec 1, 2012 at 10:39 AM
Subject: Fwd: REMINDER 1 - YRE: Status of Lost Passport file no: B[protected]
To: [protected]@mea.gov.in
Cc: "APO(PG)" <grv.[protected]@mea.gov.in>, rpo.[protected]@mea.gov.in, Harry Panjabi <harry.[protected]@gmail.com>


Mr.Khurshid,

I am sorry to disturb your office for such a small matter, but this is a glaring example of public services mockery that I am now unable to tolerate.

I have registered a service request on Passport portal as already am facing undue delay in issue of my passport for which I had applied, post my earlier passport being stolen in broad day-light. I have paid all your fees & submitted all required documents, spent half a day at your Seva Kendra, getting everything verified & re-checked.

Still, I am unable to get my new passport. The portal is giving me an gross further delayed date for resolution, which is unacceptable:
"Service Request is logged successfully and The Service Request Number is [protected] and Expected Date of Completion is22/12/2012"

As am already troubled with the delay, how do you expect me to bear further 22 days delay??

The earlier processes (before your outsourcing to TATA) were much faster - I had got all my old passports within 30 days of application, all papers being in order & being a law-abiding proper citizen of this country.

However, now it appears that the Govt is just wasting Tax-payer money by outsourcing such activities & lengthening the simple process, making it more complex without reason and finally inconveniencing us.

Please refer my below appeals also which have mostly fallen on deaf, indifferent ears. On one instance, the APO has actually intervened & instructed the RPO for necessary action, but to no avail. When the RPO doesn't listen to the APO, what chance does a common man like me have to shake him/her into action?

It is my humble request to you as the Apex authority in these matters to kindly review your processes & streamline the same to effectively & efficiently achieve the final objective of having such systems. Trust you will not turn a blind eye to this & help restore some amount of my lost faith in Govt administration.

--
Thanks & Regards,

Kaushal J Kanabar
(M): +[protected]

[protected] Forwarded message[protected]
From: Kaushal Kanabar <[protected]@gmail.com>
Date: Wed, Nov 21, 2012 at 8:12 AM
Subject: Re: REMINDER 1 - YRE: Status of Lost Passport file no: B[protected]
To: "APO(PG)" <grv.[protected]@mea.gov.in>
Cc: rpo.[protected]@mea.gov.in


Sir,

I STILL HAVE NOT RECEIEVED MYASSPORT NOR AM CONTACTED FOR ANY
VERIFICATION OR ANY FURTHER PROCESS.

If even after your kind intervention, this is the state, please
understand the kind of operational procedures being followed at the
RPO. They are totally indifferent to any law-abiding citizen's needs.

On 11/14/12, APO(PG) <grv.[protected]@mea.gov.in> wrote:
> Please take up for Necessary Action.
>
> For APO (PG)
>
>
> ----- Original Message -----
> From: "[protected]@gmail.com" <[protected]@gmail.com>
> Date: Monday, November 12, 2012 12:28 am
> Subject: REMINDER 1 - YRE: Status of Lost Passport file no: B[protected]
> To: "grv.[protected]@mea.gov.in" <grv.[protected]@mea.gov.in>
> Cc: Harry Panjabi <harry.[protected]@gmail.com>, "rpo.[protected]@mea.gov.in"
> <rpo.[protected]@mea.gov.in>
>
>> Dear Sir,
>>
>> PLEASE REVERT
>>
>> Best Regards,
>> Kaushal J Kanabar
>> (M): +91-[protected]
>> -----Original Message-----
>> From: Kaushal Kanabar
>> Sent: 06/11/2012 07:35:33
>> To: grv.[protected]@mea.gov.in
>> Cc: Harry Panjabi; rpo.[protected]@mea.gov.in
>> Subject: Re: Status of Lost Passport file no: B[protected]
>>
>> Dear Sir,
>>
>> Please refer attached screenshot & below trail mail.
>>
>> I have applied for re-issue of my stolen passport with all required
>> documents more than 45 days back. Still no status is available
>> and your
>> call center wants me to contact the RPO where nobody cares to
>> answer the
>> phone or reply to my email.
>>
>> The call center person & agent both are advising to visit the
>> RPO during
>> specified timings & days where my file is still under Re-view.
>> This is
>> highly inconvenient due to my work-schedule. If I had to do this
>> anyway, why would I have approached an agent & why are your local
>> collectioncenters set-up, in the first place?
>>
>> Please assist in getting the process expedited. I request you
>> this as a
>> genuinely grieved law-abiding citizen following all legal
>> documented ways
>> in the right manner. Please do not betray our trust in the Govt
>> system. In
>> case I do not get any revert from you in a week, I will be
>> forced to
>> escalate this further, which I trust you will not give me an
>> opportunityfor.
>>
>> --
>> Thanks & Regards,
>>
>> Kaushal J Kanabar
>> (M): +[protected]
>>
>> On Fri, Oct 12, 2012 at 8:27 AM, Kaushal Kanabar
>> <[protected]@gmail.com>wrote:
>> > Dear Sir/ Madam,
>> >
>> > My Passport was stolen and I have applied for the new passport
>> as per your
>> > terms along with all documents including FIR more than a month
>> ago at your
>> > MIDC center.
>> >
>> > But 'till date there is no status on the progress of the said
>> file no:
>> > B[protected]
>> >
>> > Please inform us of the status at the earliest and oblige.
>> >
>> > --
>> > Thanks & Regards,
>> >
>> > Kaushal J Kanabar
>> > (M): +[protected]
R/Sir,
I have applied for passport of my wife, my sonand self on dt. MARCH 2012, I received my self & my

son PASSPORT but my wife passport not received till date and status sowing file closed.
Sir, I have not received any informatio from passport office, while all application and police
verification was correct. NOw How can we get passport of my wife.Can I Given tha matter in RTI. Act.
With regards A.K.ANJAY
Wife . Smt.ARCHANA ANJAY
File no. PRA A005229 12
Dt. of Birth. 20/06/1969
Respected Sir,

I have applied for Passport renewal in Sep 2011.. police verifiication has been done and when verified the online status. " Due to uncircumstances your passport is delayed and it will be dispatched with in few days" is being displayed. Finlay in 2012 after posting a query in Times of India. i have received an letter from the Passport office asking to meet near passport office to reapply becuase TCS has taken over all passport things and 2011 passports are kept on hold.. again i have reapplied in 2012 and gone through the police verification and all. when verified online status now "Passport application is under review at Regional Passport Office" Can somebody help in this

File Number: HY[protected]
Sir,
I am writing on behalf of my father. He lost his Passport 1979 . During that time he didn't make any note or copy of passport and he didn't make any complaint to the police . Now i like to apply passport for him. What is the procedure how can i proceed ... Please guide me.
REPECTED/MAM/

SIR...MY PAASPORT DID NOT SEND BY UR PAAS PORT OFFICE OF LUCKNOW BRANCH UTTER PRADESH, MY ALL VERIFICATION IS DONE, SINCE LAST YEAR DATE 22/08/2012 MY FILE NUMBER IS LK[protected], . RECEIPT NO, LK3F[protected] POLISH VERIFICATION IS DONE FY VERIFICATION DONE BY MR VERMA ENQURI IN PASS PORT THEY TOLD ME UR PAASPORT IS COME AT UR PLACE VERY SOON BUT ONE YEAR GONNA BE DONE AND I DIDNT GET MY PASS PORT I AM NOT MAKE A NEW PASSPORT THIS IS REISSUE IT, S TO LATE PLEASE HELP IF YOU GET DIS WORK DONE I.LL BE HIGHLY OBELIEDG SIR
MY NAME -RAVI PRATAP SINGH SURYAWANSHI
MY ADDRESS-SECTOR-E3RD/610 ALIGANG LUCKNOW
MY DOB-01/07/1979 UTTER PRADESH
MY CONTECT NO, [protected]

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