[Resolved]  Indian Railway — Refund- TDR

Address:

Kendujhar, Odisha

Dear Sir/Madam,

Sub: Refund through TDR

This is to bring to your kind attention & impel necessary action against considerable delay in processing TDR refund. I had filed for TDR refund through irctc portal on March 17, 2009 & have been following up with the officials through e-mails, telephone calls on the helpline numbers for chasing up the refund process, but the refund is still awaited. Sometimes the behaviour of the concerned officials over telephone are very rude.

Request you to kindly refer the below trail mail & help me get the refund.

Thanks & Regards,

Prasant Kr Panigrahi.
[protected]

From: tdr [mailto:[protected]@irctc.co.in]
Sent: Friday, March 26, 2010 2:48 PM
To: prashant.[protected]@adityabirla.com
Subject: Refund Pending

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/SER Railway on dt. 24-mar-2009. We have already issued Reminder No. 1 dt. 26.12.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt. 26.03.10 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.

Regards,
Sajjan Kumar
[protected]@irctc.co.in

From: tdrprocess [mailto:[protected]@irctc.co.in]
Sent: Saturday, December 26, 2009 10:11 AM
To: PK Panigrahi
Subject: Re: [Fwd: Refund of TDR amount.]

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/South Eastern Railway on dt. 24-mar-2009. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt.26.12.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.

Regards,
Ved Prakash
[protected]@irctc.co.in
Ph:[protected]

PK Panigrahi wrote:
Dear Help Desk,

Thanks for reverting. Refer your below mail, where you had asked me for the PNR no for further processing.
Its--- [protected].

Regards,
Prasant Kumar Panigrahi

From: tdrprocess [mailto:[protected]@irctc.co.in]
Sent: Saturday, December 12, 2009 1:38 PM
To: prashant.[protected]@adityabirla.com
Subject: Re: [Fwd: Refund of TDR amount.]

Dear customer,

Sorry for the inconvenience. Kindly mention your PNR No. to chase up your case with the railway.

Regards,
Raman Raut
[protected]@irctc.co.in
Ph:[protected]

etickets wrote:
Dear Team,

plz look into the matter.

Thanks & Regards,
Pankaj,
Executive E-tickets,
[protected]@irctc.co.in
www.irctc.co.in

-------- Original Message --------
Subject: Refund of TDR amount.
Date: Thu, 10 Dec 2009 15:27:59 +0530
From: PK Panigrahi <prashant.[protected]@adityabirla.com>

To: <[protected]@irctc.co.in>

Dear Help Desk,

Refer the below given screen shot of the status of TDR refund amount. I had filled for the refund on 17/03/09. It has been approved for refund but, not been credited to my account yet.

Early response in this regard will be appreciated.

Regards,
Prasant Kumar Panigrahi.