[Resolved]  Indian Railway — Railway Enquiry Number 139 and Website ( http://www.trainenquiry.com/indexNS.aspx) providing incorrect details

Hello,
I booked one ticket today from Habibganj station in shatabdi express (2002). PNR[protected].
It involved a senior citizen so I applied for Sr citizen concession. After receiving the ticket, , I came to know that concession is not provided despite clearly mentioned on ticket.
Prior to the booking of this ticket, I had booked one more ticket and to my surpise, it had concession for senior citizen.
Now I want to make a complaint for such carelessness but am unable to find any customer care number.
Can you please help regarding how and where to proceed.
Kindly reply soon.
Cell number : [protected]
Thanks & Regards,
Neha Walunjkar.

Hi,

I just to known that in 1039 Maharashtra Express train some coach get Split in Bhusaval. One Move toward Gondia and Other toward Gorakhpur can any body tell me please in which train it get merge which move toward gorakhpur.

Waiting for the reply..
Thanks and Regards
Abhishek

have an query on the facilities available in train duronto. weather there is facility for the small kids for e.g. availibility of milk etc is available or not.

Dear Sir/Madam,

I want to complain for railway website, but not option in railway website or email address.

I want to ticket book from Borivali to Shahganj vai Bharatpur, by Golden Temple and Marudhar express.But not booked second ticket zero charge railway. why ?

Ticket booked Surat to Bharatpur, Bharatpur to Shahganj. I have full family ticket, extra expense by railway, Why ?

PNR NO.[protected], [protected], [protected], [protected],
Ticket No.25777000, 25776199, 25777001, 25777002.

I request u care u my respect complain. I want to better action to ticket book clerck udhna (udn) 782, window 2, date 26/02/10 time 09.20 am., I hope care you my genuine complain.

Thanking You,

Yours Faithfully,

Shashikant Tripathi

Surat (Gujarat)

Contact No.[protected] & [protected].

Respected Sir/Madam,

This is to know about the information that I have booked a ticket from Secunderabad to Palakkad Jn. on 23/03/2010 through Tatkal Scheme. In this ticket there are 2 passengers in which 1 passenger is a senior citizen. I have received the ticket, but for the senior citizen there is concession of Rs. 552 (Rupees Five Hundred And Fifty Two Only). But, I didn't receive that amount.

So, my problem is, if I go to the reservation counter, can I get the amount tomorrow? Its a counter as well as a confirmed ticket.

I need it know urgently. Please do reply as earlier as possible.

Thanking you,

Yours sincerely,
Ratheesh

(+91-[protected])

Yours sincerely,
Ratheesh

(+91-[protected])

sir, i have lost my train tickets.but i have the pnr numbers .but its waiting list tickets.is it possible to get duplicates from railway tickets?please do reply me sir..

Indian Railway — Wrong update on 139

This feedback is regarding railway enquiry service available on 139. I would like to draw your kind attention towards wrong updates available on 139 leading to passengers trouble. Today, i.e. on[protected], I had to board Geetanjali Superfast Tr. No. 2859 from CST. Train is reportedly late by approx. 5 Hrs. However, we got information on 139 regarding train being on time. Even after one hour of it's scheduled departure time, it was reported to be running on time, when equired at 139.

This is very unfortunate and unlike for Indian railways. Thousands of passengers get affected due to these type of wrong information available on railway enquiry nos.

I request you to take action against this. As per rigths to information, I would appreciate, if I am informed about the action taken in this regards,

Thanks & regards,
Alert Citizen and regular traveller by Indian Rail

Sanjay Singh
Usha Martin Ltd.
168 CST Road, Kalina,
Santacruz (E),
Mumbai 400 098
Cell : [protected]

pls.send us Rly.Enquiry nos.for conversation at customer care till now old nos.has not been yet working.



Regards
Asad ALI
[protected]

Hi,

I have an id "ushavarri", due to crossing the limit of booking tickets i was not able to book more tickets.So, i have created another id " rajanausha" and booked few tickets in that.

But now they have deactivated my account without intimation.As per rules u can deactivate but before deactivating if it is violating the rule then u shouldnot have accepted my new mailid.

Due to this activity iam suffereing a lot as all my next month tickets have been in that new id and still now i have send many mails to [protected]@irctc.co.in, and iam not able to get the exact information from 2 days.

Atleast iam trying to call to 139 even then my problem has not yet been solved.

UshaRajana
([protected]@gmail.com)

Hello Sir,

This is Mohammed hassan from Bangalore, If i call to Raiway Enquiry i mean to

call centre it took long time to connect to the customer care, why it is taking so

much of time to get our enquiries, I kindly request to the railway department to

please take action as well as solve the issue as soon as possible,

Hi,

This is upendra from gudgaon.I tried to reserve ticket on 2nd august 2010 through online, in the process the balance was reduced from my account, but i couldn't reserve the ticket.

So i want to know how and when i will get my money back.

Thanks
Upendra kumar chauhan
[protected]@gmail.com

Hi,




sir, I had cut ticket on Brahmaputra mail on Ac3 tire that is on monday 23rd August 2010 but the problem is that my ticket is in waiting list 2, so i want to know whether it is possible to travel in train in waitng list also i want to know whether it would be confrom or not, and my pnr no is[protected]..



so please help me out.



Thanks
Sorujeet Gupta
[protected]@gmail.com

respacted sir, i want passenger details on 22.02.10 tamilnadu exp no 2621 22.00

respected sir, i need a passenger details on 22.02.10 tamilnaduexp, time22.00 coach no s9 seat no54 pls sent thispassenger address pls help me,

My parents are traveling in train no.2204 having a confirmed ticket in coach no. G-11 but the coach was not present in the train and they are facing lots of problem in the train

Is there any solution of this kind of problem

hi sir, I lost 353 rupees when i reservation ticket through online reservation in my user name yugabl,
even i didn't the pnr number . what i have do .why this happen like that ? . plz give me suggestion, what i have to do . my email is [protected]@gmail.com

Dear Sir/Madam,
I Sumit Kumar Sarkar traveled from KGP to SC by 18645 East Coast Exp on 03 Apr 2011 in AC II tier bearth no 38, 40 &41 vide ticket no 34192159 PNR [protected]. On journey at night our ladies bag stolen in which we lost some jewelery, 2500/- cash, two mobile, my all ID cards, Driving Licence, five ATM and so many useful item.
For the above I registered a complain with coach conductor Mr CTYK Singh and coach attendant Mr B Srinivas Rao, but nothing I got and practically I dont know how item can be theft from bed in AC II tier, Further I made FIR at my destination with Secundrabad GRP. Lastly after four days I got FIR Copy but till today I have not received any information regarding the incident as well as I have not received my ID Card, Driv. Lic. also. What action suppose to take by Rly. authority? What is the duty of coach Conductor/Attendent?
MY Mobile no [protected] and email id [protected]@yahoo.co.in
Kindly inform me regarding my queries.
Thanking you
SK Sarkar

I have a doubt whether my ticket for Dadar Chennai Express will get confirmed or not.
The details are as follows:
Date of journey:1-6-2011
Status:CKWL 2
Class:3AC

Respected Sir/Madam
This is to bring in your notice regarding no information provided when I rang up 139 although I had been charged Rs 9.60 (for 8 calls, Rs1.20/call). No voice I heard from customer or IVR