[Resolved]  Indian Railway — NON ISSUING OF CERTIFICATE BY TTE WHEN PASSENGERS ARE MADE TO TRAVEL IN LOWER CLASS

DEAR SIR,
I HAVE BOOKED RAILWAY TICKET THROUGH NG PAY(MOBILE) TO
TRAVEL IN 2 AC ON 10/06/2009.BUT I WAS MADE TO TRAVEL IN 3
AC INSTEAD OF 2 AC BECAUSE 2 AC COACH WAS NOT ATTACHED TO
THE TRAIN.I WAS GIVEN ACCOMODATION IN(3 AC)COACH NO. B1
AND BERTH NO.1 AS THE BERTH NUMBER WAS REALLOCATED IN THE
RESERVATION CHART/RAILWAY RECORDS.ORIGINALLY I WAS BOOKED IN 2AC(COACH NO.A1/BERTH NO.OOO3)WITH PNR NO.[protected]

BUT THE TTE HAS NOT ISSUED ANY CERTIFICATE BUT HE TOLD THE PASSENGERS
THAT HE WILL GIVE MEMO TO THE DESTINATION STATION FOR
PASSENGERS TO CLAIM THE REFUND .
PLEASE LET ME KNOW WHAT CAN BE DONE AT THIS STAGE WHEN TTE HAS NOT GIVEN ANY CERTIFICATE TO ME.HOW CAN I CLAIM REFUND?
SAMUEL HIGGINS