[Resolved]  Indian Railway — Senior citizen lower birth not given even when it was available

To,
The person In charge,
Vastrapur reservation center,
Ahmedabad
14/01/2010
Sub: Senior citizen lower birth not given even when it was available.

We Booked A Ticket On 13/01/2010 At 7.40 P.M. From Vastrapur Reservation Center From Window No. 1 For Ashram Express (Train No.2916) From Delhi To Ahmedabad Dated[protected] For Two Senior Citizens Aged As 70 - Female By Pnr No.[protected] Ticket No.12888666, Booking Clerk's Name Is Mr. Prakash. We Specifically Mentioned In The Booking Form To Give Lower Birth For Both Senior Citizens, But He Denied Saying That No Lower Births Are Available, We Said Please Look In Senior Citizen Quota, And Even Then He Misguided Saying It Is Not Available And Gave Us Middle And Upper Births. Again On 14/01/2010 I Went to Book One More Senior Citizen’s Ticket By Pnr No As[protected] On Same Centre And I Got Lower Birth...Which Proved That Mr. Prakash Misguided Us And Now Both Senior Citizen's Have To Face Problem. Kindly Do the Needful Kindly acknowledge the receipt of this letter And Oblige.
Thanking You,
Samir Dave
Email id: [protected]@yahoo.com