[Resolved]  Indian Railway Catering Department — Misbehavior with passenger

Address:

Maharashtra

Sir,
I have booked ticket in Indian Railway,
While travelling, I have booked meals. I have provided meals but not water, I have demanded for it.
Then, I have been deeply insulted by the canteen manager with abusing language and told he don't have complaint / suggestion book. I deeply hurted with the bad service.
It is rrequested to intervene and take appropriate action .
Your's truely,
Shyambarde
Details appended below :
B.N. Shyamsunder Rao
PNR NO . [protected]
Train No. 12833 & Howrah Express
Date of journey ; 11/2/2011
From: Ahmedabad
To: Nagpur
Class : SL
Status :Coach -S3 & Berth No. 41