[Resolved]  Indian Railway — Chandrika from Banashankari BDA Complex railway counter

Address:Karnataka

Hi, I went to the Banashankari BDA Complex railway counter for reservation from Howrah to darbhanga and vice versa. she spoke to me so rudely , she was telling to me when online booking was there why you come to the counter, i dont know the train no , so i write the train name and i thought throught software they will write it and she was so irritated and shouted like anything. is this the way to speak to the customer? i want her suspension from the post. I would like to request you to investigate and take action against her. Thanks Ashutosh Kumar +91 [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information