Indian Railway — Delay of MMTS train from Lingampalli to Kacheguda (7:15pm)

Address:

Hyderabad, Andhra Pradesh

Dear Sir,

Issue:
The 7:15pm Lingampalli to Kacheguda MMTS reached Kacheguda at 9:15pm (delay of 1 hour) instead of 8:15pm, due to which we missed 9:00pm train to Bangalore (starts at Kacheguda to Yeshwantpur train), along with me about 150-200 people also missed the same train to Bangalore.

1. About 100 people among who missed train to Bangalore reached Kacheguda Station Master office for help and to lodge complaint, They said it is our mistake, we reached late, they cannot help.
2. There Railway securities took a video of all the people who gathered in their office
3. What I heard from one of their Security guard is that, this happens frequently and they got tired of controlling people.

How could we avoid this for future, so that people do not suffer in the situation like this.

Thanks & Regards,
Sundar S
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