[Resolved]  Indian Railway (IRCTC) — Refund for cancelled train

Address:

Hoshiarpur, Punjab

Dear Sir,
Ihad booked one railway 3AC ticket (Rs. 1871/-) for two in tatkal quota in Shivganga exp (2560) from new delhi to allahabad jn on 20/01/2010 for journey on 21/01/2010. Transaction ID-[protected] & PNR No:[protected]. Unfortunately train was cancelled due to heavy fog and we booked another train ticket at same day to kanpur and boarded for same. I filed TDR for cancelled train refund on 27/01/2010. I also contacted and emailed IRCTC 3-4 times and they also replied through mails that the refund was under process. Now in DEC-2010, one email is sent to me that my reason for TDR filing was not ok and remarks given by IRCTC on my login page is 4540-NRBSB/1 Time Barred. The case is repudiated.
After that I contacted IRCTC customer care once again and they suggested me to put another mail to reopen the case.

So, I request you to take corrective actions & help to get my refund.