[Resolved]  Indian Railway — Refund of waiting list ticket.

Address:

East Singhbhum, Jharkhand

My friend Mr. Vilash Patil booked one ticket in "Tatkal" sceme of Indian Railway on 19.05.11 from the Bistupur booking counter. The ticket (PNR No.[protected] was for traveling from Tatanagar to Howrah on 21.05.11 by Steel Express (Exp departure at 6.15am on 21.05.11). At the time of booking of the ticket, it was WL6.
Unfortunately, till the time of his travel the ticket was not confirmed and he had to travel with a new second class travelling ticket.
The same day at 10.30am, when I went to the same counter for the cancellation of the ticket, it was told to me that the cancellation of the ticket is not possible as it was booked in tatkal scheme and they also told that it is too late for the cancellation. However they advised me to go to the Tatanagar Railway station counter for the cancellation. When I reached the Railway station counter for the cancellation, they said the tatkal ticket, even if not confirmed can not be cancelled after 3 hours from the time of departure of train.
If the same is true, then how come somebody travelling to a destination (Which require more than 3 hrs travelling time), will be able to cancel their ticket. For any traveller, the first intension is to travel & not the cancellation of his ticket. In this case, if the travelled had to cancel his waiting list ticket, he could not have done it before 11:00am (When he reaches Howrah Station).

Please look in to the problem and raise the issue to the proper forum, so that atleast 2/3 days time is given for the cancellation of waiting list tickets, from the time of actual departure of the train.