[Resolved]  Indian Railway — TDR STATUS : CCM regretted

Address:

Karnataka

Dear Sir,

This is regarding
PNR Number: [protected]
Ticket Type: eticket
Transaction ID: [protected]
Booked On:[protected]
Class: SL
Internet Service Charge: Rs 10.00
Date Of Journey: 04/9/2010
Railway Zone: SER
Bank: CITI
Total: Rs 1111.00
Train No: 2864
Ticket Charge: Rs 1101.00
From Station: KRISHNARAJAPURM(KJM)
Quota: General
To Station: VISHAKAPATNAM(VSKP)

i book ticket for 3 passengers, in which only 1 ticket was confirmed , so i couldnt travel on that, as the other 2 passengers were ladies. when i raised a TDR with "Reason: Passenger Not Travelled".
After 7 months i got the status as "3104-SER/4 Delay not condoned. The case is repudiated.".
but i didnt understand that. if the e-ticket is in the state as W/L passenger cannot travel on that, so i have the get the money refunded. as one of the passenge ticket is confirmed and the rest 2 are in W/L, i didnt recieved the amount. Could you please look into this.

Regards,
Venugopal
([protected]@gmail.com)