Indian Railway — online ticket reservation

Address:

Kollam, Kerala

Sir, 07/12/11

I had on 5th of dec 2011 reserved 5 tickets online
1) Trichy to Ernakulam (one ticket) on 20/01/12
2) Kollam to Ernakulam on 22/12/11 (4 tickets)

My account debited, but I am not able to view or take print out of the e-tickets

what is the fate of the tickets ?

K harikumar