[Resolved]  Indian Railway — harassment by booking staff

Address:Gurdaspur, Punjab

sir i m a defence personal and i had to travel from pathankot to visakahapatnam on 07 jul 11. i have been issued with a concession voucher indicating journry from chakki bank to visakhapatnam and no pathankot to visakhapatnam. the man sitting at the counter simply rejected my application saying get pathankot written on the application or travel by some other train.i m travelling by same route for last five years and have never experienced such type of problem. when i gave reference he simply said personal sitting at other station dont know the rules.also 01 in no lady sitting at the reservation counter simply reject the application of warrant saying she dont know hoe to process warrant/cv. sir in addition there is no management at the station people keep on standing outside waiting for their turn and the reseravtion staff leave the counter at own willing and nobody ask them even they remain absent for 01 - 02 hrs even.i suggest to rtecruit a professional staff at the station and i think indian raolway is same at all places if i can get reservation on the warrant from visakhaptanam it can be done at pathankot alsowith same document. number system should be there at station like all other places. the supervisor even does not listen to our problem they all behave like union.
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Aug 13, 2020
Complaint marked as Resolved 
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Indian Railway Reservation Staff — Harassment from Railway Staff

I had gone to Thane Reservation Centre for booking my ticket, i had taken token no and approach the counter, the name of the person sitting at the counter was Renuka C, there was some mistake in the form she refuse to accept, i try to request her, she suddenly started giving bad words, like chutiya and etc. I ask to the supervisor for complaint register to file complaint against her but he did not give me instead he has given me the ticket, indirectly saying that dont file complaint. She does not have manner to talk. she is not applicable for that position, government should take action against her.

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