[Resolved]  Indian Railway — DEMURRAGE CHARGES

Address:East Godavari, Andhra Pradesh

MY name is M.GANESH,KAKINADA,E.G.DIST.ANDHRA PRADESH.
I regret to inform you that i have received my BIKE through railway parcel
on[protected].but the bike has booked at *BHOPAL (MP) on[protected]*.at that
time the parcel office people told that bike will reach in 7 days.so i went
to samalkota station *(E.G.DIST,)on[protected]*. here the parcel office
people told that bike has come on[protected]. so they collected too much of
demurage charges ( 137 hours * 10 = 1370-00 ) collected . i felf so much sad
about this demurage charge.i request you to reduce the demurage charge and
refund the same.i have paid freight charges nearly 1400-00 and demurage
charge is 1370-00. total is 2770-00. it is very high.

please find the attachement of demurage charges and take necessary action.
i wish you will do positive inthis regard.

thanking you sir,

M.GANESH
KAKINADA
(email.id is - [protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information