[Resolved]  Indian Railway — Toilets are in worse condition

Address:Chittoor, Andhra Pradesh

Hi,

I was travelling from Tirupati to Bangalore on 5th Nov 2010 with my family (18 tickets). Train number 214 (Chennai to Mysore Passenger) We were been alloted on S5 Coach and seat numbers are 9 to 14, 57 to 70. Both the seats are near to toilet and when I boarding the compartment there was a worst urine smell on both the toilet.

I went and gave a complaint to Dy. Station Manager. His response was very quick and there was an announcement for the cleaning staff.

But the support staff not reached to the compartment without the necessary equipment to clean these toilets. The TTE was also there in the platform and I informed the same to him as well. He responded that there is no water in Tirupati station so the cleaning can be done only in Bangalore or Mysore. I was surprise to hear this from a TTE. I again requested him to arrange for the cleaning.

We all are aware that there are many people visiting Tirupati but the Tirupati railway station is not equipped with necessary equipments due to this we were struggling my entire family.

The same problem was there in S7 coach as well on the same day as I got one more announcement after my request announcement.

Will this be taken care? God only knows. I would request all the people to do their duty perfect so that this kind of issues can be arrested.

The necessary incharge for this area should be punished including the TTE who not responded properly.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information