[Resolved] Indian Railways — e-ticket partial cancellation not accepting after chart preparation | |
pnr no[protected],transaction no.[protected], we want to cancell only 3rd person a rahul, age 10, male ticket . repeated times attempted to cancell this one ticket, but i unable to cancell,. i went to machilipatnam rail reservation counter, they also rejected to cancell . This facillity was not given to e-ticket holders after chart prepared. I objecting and this is not currect to withdraw this facility to e-ticket holders. This facility is available to counter ticket holers. this disparity is not currect, remove this disparity and refund cancelled ticket amount. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
Indian Railways — E- Ticketing
hello,i was booking an e-ticket on the railway site IRCTC.CO.IN..But there is a big problem arising..it is taking nearly 40 min. & still processing..there is a very poor service by the INDIAN RAILWAYS..i think...please rectify this problem to save our time...
ANUJ GUPTA
payment of e ticket by means of debit card is refundeble or not in acse of cancelation/ alteration of date of journey. please clarify
Dear Customer,
Kindly note that we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details.
sUB: nON-REFUND OF AMOUNT BY YOUR BANK AFTER RAILWAY TICKET CANCELLATION AND USING ICICI BANK AS A GATEWAY
Please see the mail as attached by IRCTC
PNR Number [protected] Transaction Id [protected]
REFUND AMOUNT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE
1078.00 Refunded [protected][protected]jul-2009
Payment Option ICICI
Kindly note that we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details.
sUB: nON-REFUND OF AMOUNT BY YOUR BANK AFTER RAILWAY TICKET CANCELLATION AND USING ICICI BANK AS A GATEWAY
Please see the mail as attached by IRCTC
PNR Number [protected] Transaction Id [protected]
REFUND AMOUNT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE
1078.00 Refunded [protected][protected]jul-2009
Payment Option ICICI
Indian Railways — cancellation e-ticket
Dear Sir,I have booked two tickets from Hazrat nizzamudin delhi station to bandra mumbai for date[protected] which Pnr No. [protected] & [protected] Transaction ID [protected] & [protected] by train no. 2910/ BDTS GARIB RATH. The tain is late by 20 hrs. Due to the late running of the train have not travelled by the ticket. Please cancel the same ticket and refund the same. please help we cant afford this.
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Indian Railways — non refund of cancelled e ticket after preparation of chart
hi,"This is the mail which i wrote to irctc when i got to the fact that the train is late by 8 hours.
sir,
> this is to request you that train no 3484/Farakkha express schedule
> departure from gzb was 22.30 but it was late by 7.15 hrs .
> therefore i want my ticket to be cancelled for the same and the amount to
> be refunded to my account.
> Details of the e ticket are as follows:
> PNR no- [protected]
> TRANSACTION iD- [protected]
> Name of passenger M. ZEESHAn
> Date of journey- 3 jan 08
> From gzb to cnb
> thanks for this kind co operation.
>
> M shaquib khan
in reply to this i recived this mail
"Kindly note that e-ticket
cancellation can be done up to the chart preparation, after making chart
e-ticket cancellation not allowed. In this case has been forwarded to
railways for the TDR process. Railways check all the matters and decide what
amount should be refunded and this all process takes 90 days or more"
My question is why should i suffer for the fault of railways where i waited for the aforesaid train for more than 4 hours when temprature was 1.2 degrees.
this all has caused me a great mental as well as physicall agony and because of this delay i was compelled to buy a current scheme ticket of shatabdi express which was thrice the amount of my former ticket.
and my amount is subjected to be refunded and it may take more than 3 months, which is totally unfair
there fore i kindly request the concerned authority to look forward in to this matter and help me to compensate for my physical mental loss.