[Resolved]  Indian Railways — Extra Money Chraged for no reason

I was travelling along with my Brother and his family, had booked tickets form Allahabad to Kanpur in ALD NDLS SPL trian no.0259 in 3AC DATED 3-5-2008.PNR No. [protected].The Departure time of the trian was 11:45, but the train came at 12:20 and there was no 3AC Coach there in the train.Instead, there was only one 2AC Coach.The ticket checker asked all the passengers of 3AC to board in 2AC.But the coach was insufficient to accomodate all the passengers so he asked the remaining to accomodate in Sleeper class.Firstly, we were given 2 Births in 2AC were asked to adjust against our 3 Reservations birth.Then early morning the Ticket checker came and gave us the 3 Birth.All the Paseengers including us, who were travelling were asked to pay the difference of fare against 2AC.This is unfare as we had booked out tickects in 3AC, not 2AC.This was not our fault there was no 3 AC Bogey in the train that day.We were charged Rs .783 Extra against the receipt no.274626 by the Ticket Checker.We had already paid Rs.2205 for 3AC Booking.Why should we pay the extra money for the fault of railway .The conditon of 2AC Coach was Bad.There were Cockroaches all over.The Quilt and bedsheet was dirty.This was Physical & Mental harrasment.Something needs to be dont on this.We want compensation.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6267
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information