Indian Railways — NON DELIVERY OF GOODS

Dear Sir/Madam

Myself Siddhartha Sivaji Ojha had booked a consignment(two wheeler - hero honda bike) dated 07/07/2010 with RR consignment no 804760 in Nagpur Jn to be delivered at Bokaro Jn.

At the time of booking they had commited to despatch the bike on the very next day. But sorry to say that till date it is undelivered.
Yesterday (15.07.2010), when I called up the booking station and tried to register my complaint over phone, I was told that the consignment is yet to be despatched. Even if despatched from Nagpur Jn, according to the booking branch official, I personally have to arrange the unloading of the consignment at Jamshedpur station and again load the same into another train untill Bokaro, at my own effort.

I had paid the freight charges at the time of booking and now i am helpless due to mismanagement of Railway Goods booking department.

I did not find any customer complaint segment in the indian railway website and hence am mailing my issue to this email id.

I kindly request you to take necessary action at the earliest.


Regards,

Sidhartha Shivaji Ojha
[protected]
Bokaro

Dear sir,

I have booked my motorcycle in Chennai Egmore Railway Parcel office on 22nd December 2011 to Mannargudi . But till date i have not received my bike. My Parcel Waybill No: M 756355. Railway officials in Mannargudi station have no idea when it will be delivered. Anyone please help me.
Shadik