[Resolved]  Indian Railways — TDR Refund

Indian Railways — Enquiry on transactions per person at a time

From,

Prakash S.
Bangalore.

To,

CHAIRMAN
INDIAN RAILWAYS.

Subject: Enquiry on transaction per person at a time.

Dear Sir/Madam,

This is for an enquiry on how many transactions can be performed by a person at a time from a counter.

I had been to Railway booking center in Indiaranagar BDA complex, Bangalore on 20th February using my credit card. There are total of 4 counters and only one counter is available for credit card users. I was waiting for this counter for a long time, but it was occupied by another person who was doing some transaction. I lost my patients after waiting long time and checked what's going on for this long time and how many transaction can be done at a time(as I found that more than ten transactions are made by that time).

The STAFF who was available in counter got angry on my enquiry and he showed some document that was submitted by the person who was doing the transaction and shouted at me that " I am working on some warrents and I know the rules to do this job better" and asked me to go and wait till it get completed.

Even if the person who was doing the transaction is from defence or from police department, I wanted to know how many transactions that can be performed by person from a normal booking counter.

It would be great, if I can get a reply for this question so that I can educate the STAFF in this kind of situation.

Looking forward for your response.

Thanks,
Prakash.

i had buyed e-ticket from one o[censored]r bender in bareilly &he is charging 50 rupees extra per ticket. His transection ID is [protected]& situated at sanjay nagar bye pass, bareilly(up).i booked 1 ticket having PNR No[protected]& bender charged 740Rs in place of692Rs. please take action

Dear Sir,

I am attaching the correspondance we had with railways and after four months also we did not get our TDR refund . Pls help. thanks sanjeev
[protected][protected][protected][protected]
From: tdrprocess [mailto:[protected]@irctc.co.in]
Sent: Saturday, April 11, 2009 2:28 PM
To: KAPOOR, SANJEEV; [protected]@hotmail.com
Subject: Re: [Fwd: TDR REFUND]


Dear customer,



Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/ North East Frontier Railway on dt. 03.01.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 11.04.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.





Regards,



Sanjay Suman

[protected]@irctc.co.in

Ph:[protected]





[protected]@irctc.co.in wrote:
Dear Customer,


Thanks & Regards
Sunil Kumar
[protected]@irctc.co.in
www.irctc.co.in
[protected]

-------- Original Message -------- Subject: TDR REFUND
Date: Thu, 9 Apr 2009 08:51:19 +0200
From: <sanjeev.[protected]@dlh.de>
To: <[protected]@irctc.co.in>
CC: <[protected]@yahoo.co.in>



Dear Sir,

We had filed TDR for train late more than three hours for the following PNR numbers

aa. [protected]
bb. [protected]

The TDR was filed on 02-Jan-2009 and the status shows refund under process. Pls adv who long it will take as
its already passed 3 months which is the normal time taken to process the TDR refunds.

Looking forward to quick response from you.

With regards,
Sanjeev Kapoor

my tdr no is 072800 on date 12.03.2009 i submit my tdr submit at charchgae on 17.03.2009 pnr no is [protected] amount is 238 i have not received my cheque till

Dear Sirs

I want to brought in your notice about the my TDR request number: [protected] which was in turned rejected with remark "124-NR/6 As per records Passenger(s) travelled on the ticket. The case is repudiated."

The train 2107A was delayed by 6hrs (approx) that day and than I cancelled my plan to travel. I had not travelled on that day and my office record can show that I was present in office 24.12.2009 & 25.12.2009 in mumbai. This clearly indicate that the ticket checker of that train had illegally allocated that berth to someone.
My ticket was E-ticket which means that it was part of the ticket checker duty to check the photo identity card.

I am working in public sector company and the attendance record can clearly indicate that I was in office in Mumbai. If I was attending office on travelling day as per my ticket than how the Ticket checker had allocated my berth to someone else.

details of TDR transactions are as follows:
PNR Number [protected] Booked On [protected]
Transaction ID [protected]
Ticket Type eticket
Class 2A
Date Of Journey 24/12/2008
Internet Service Charge Rs 20.00
Ticket Charge Rs 1171.00
Bank ICICI Total Rs 1191.00
Train No 2107A Railway Zone IRCTC
From Station LOKMANYATILAK T(LTT) IRCTC Zone IRCTC
To Station BHOPAL JN(BPL) Quota General

Reason For TDR : Train Late More Than Three Hours.
TDR Status : CCM Regreted
Reference No : ekt[protected]
TDR Filing Date : 25-Dec-2008
Refund Status : Refund Not Approved
Refund Date : 11-May-2009
Refund Amount : Rs.0.00
Remarks : 124-NR/6 As per records Passenger(s) travelled on the ticket. The case is repudiated.


Request you to please enquire this case as there seems to be some malpractice going in the system.

Thanks in advance

Regards
Manish

Hi,

Recently, i had a bitter experience with Indian Railways.

I had booked a ticket online via www.irctc.co.in.

On travel date, train was late by more than 8 Hours. Consequently, i did not travel using the ticket and raised a TDR for refund of money. As Per rules, if train is late by more than 3 Hours, then in case of icket not used for travel, 100% money is refundable.

However only 50% money was refunded. No explanation was provided as to why only 50% money is refunded despite repeated requests.

Following is details TDR along with detail of Ticket.


TDR Details

Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class 2A Internet Service Charge Rs 25.00
Date Of Journey 13/10/2008 Ticket Charge Rs 1454.00
Bank utipg Total Rs 1479.00
Train No 3164 Railway Zone ER
From Station SEMAPUR(SMO) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station SEALDAH(SDAH) Quota General


Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Manish Sonthalia 30 Male A1 0026 Booked
2 Payal Sonthalia 27 Female A1 0028 Booked
Reason For TDR : Train Late More Than Three Hours.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 14-Oct-2008
Refund Status : Refunded
Refund Date : 13-Feb-2009
Refund Amount : Rs.727.00

More than getting refund of 100% of money, I would want to know as to why wasn't 100% money refunded and why no explanation was provided.

Thanks & Regards,
Manish Sonthalia.

My TDR refund for PNR No:[protected] was rejected without any valid reason. Multiple phone calls to the railway board line[protected] and emails to [protected]@irctc.co.in have gone in vain. The TDR claim was initiated 7 months ago!!!

Deepesh
Email - [protected]@yahoo.com

Dear Sir,

I have filed a TDR on 12/03/2009 against PNR no. [protected], for ticket from Indore to Jaipur for my daughtet Arzoo bajaj, but till date the refund has not been credited to my account.

South Eastern Railways- Tatanagar — Faulty Road Making process

Near Tatanagar Station a road is being made from Tatanagar station to Khasmahal by Indian

Railways. We found the process of making the same has following prolems:

1) The road was lying in unusable condition for a long time ( the road is incidently in front of very

senior Railway official's quaters, I wonder how they tolerated this for such a long time)

2) The road is made on RCC basis, but no proper water curing is done

3) Never found any railway official near the casting

4) Traffic is not properly maintained for the half constructed road

5) Road side filling is not properly done, making it quite UNSAFE

6) If casting is done today tomorrow morning we found a water tank is standing over that casting

(when it has not got any strength, it appears somebody is trying to make the road WEAKER)

7) Never found a railway authority is near about the casting or the place of work

8) At the end of the road (at Khasmahal end) nearly 3 meters of road casting thicness is 3 - 4

inches which should not have been ( I believe from there road will start breaking as it is made

WEAKER)

With great anticipation.

THANKS.

My case TDR NO :0165495 &my case NO is RT/SB/09/7/SBR/10265/M my ticket NO 47016030 & PNR NO [protected]/class 2AC, date of journey 12/6/09 station from APDJ TO SDAH . passenger name is p.das, a.k.shaikh, p.sharma & a.chatterjee. My ticket not confirm due to waiting list .I request to south easten railway to chif commercial manager TDR sector 14 nos strand road kol -1 .I request to fidback my money.

Dear Sir,

I had Booked the ticket Online via service provided by IRCTC. The ticket details & TDR igiven below. One day before travelling date my ticket status was RAC & on the date of travelling It got automatically cancelled. I had also registered the complain at Kalyan Station ( If required can send the copy of same).

Even after 6 month of filing TDR, I have not received the my Payment.

I am following up with IRCT but they are telling that money will be refunded by Indian Railways.

Please help me to get back my Money.

Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 20.00
Date Of Journey 24/5/2009 Ticket Charge Rs 1070.00
Bank SBI Total Rs 1090.00
Train No 2869 Railway Zone SER
From Station KALYAN JN(KYN) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station ROURKELA(ROU) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 MONIKA MANDHANE 29 Female 0000/ Booked
2 GIRISH MANDHANE 32 Male 0000/ Booked
3 SOURAV MANDHANE 7 Male 0000/ Booked



Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : SER
TDR Filing Date : 02-Jun-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Railway of India — Money did not refund as approx 1 year has passed

Hi,
I am tamjeed ahmad,I booked my ticket through IRCTC on[protected],the date of journey was 27/12/08 but unfortunately train got delayed more than 5 hours on the same date so i had not catchup the train...
After that i make a file TDR of the same ticket for reimbursement of money. At irctc website it is very clear written that within 90 days, money would be reverted on your account but more than 11 month has passed but nothing has been reverted...even i had exchange a lot of mail to the IRCTC,but every time i get the same reply that your complain had been send the concern depertment.but nothing seems to happen.plz do the needful on the issue and make sure that these type of inconvinience should not be happen with any of the customer.

PNR No.- [protected]

Regards,
Tamjeed Ahmad
Mo. No.-+91 [protected]

Railways — filed TDR on 7 th october 2009 yet no refund.

Hi Sir,

I have filed a TDR (transaction id [protected]) for the train diversion occurred during floods for PNR no [protected](lingampally to miraj), it’s over 3 1/2 months but yet I have not received the refund amount , my status online is showing ‘forwarded to railway’.

can anyone help me in this matter.

Regards,
Sachin.

Indian Railways — LESS REFUND DESPITE TRAIN LATE BY MORE THAN THREE HOURS

I FILED TDRS FOR THE FOLLOWING TICKETS FOR THE REASON THAT THE TRAINS WERE LATE FOR MORE THAN THREE HOURS ON BOTH OCCASSIONS.

PNR NO. TRAIN NO./date AMT. AMT. REFUNDED

[protected] 4034 / 26.01.09 474 237
[protected] 2459 / 06.02.10 400 100

Indian Railway — train was late 20 hrs on 21-jan ,after filling the tdr still refund is not received

sir
this is to inform you that on 22-01-10 my train kalka exp was late 20 hrs my pnr no-[protected] trans id-[protected], still i could not received the refundof above said ticket ,other details are given below:-
Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 15.00
Date Of Journey 22/1/2010 Ticket Charge Rs 460.00
Bank hdfcvbvpg Total Rs 475.00
Train No 2311 Railway Zone NR
From Station DELHI(DLI) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station KALKA(KLK) Quota Tatkal
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 vinay bansal 28 Male S7 0013/ MB Booked
2 shweta bansal 25 Female S7 0016/ SU Booked
Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 23-Jan-2010
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Indian Railways — Non Refund of train Fare (TDR)

Sir/Madam
I had filed a TDR dated 5th Oct 2009. My transaction id [protected] and PNR no [protected]. The train route was diverted due to flood so Kacheguda stopppage was removed. Pls look into the matter and refund my money.The following address will help u 2 knw my ticket details.

http://www.irctc.co.in/cgi-bin/bv60.dll/irctc/services/FileTdr.do?BV_SessionID=@@@@[protected].[protected]@@@@&BV_EngineI...⇄

Regards
MOHNISH SINGH

public co — refund of tdr money

dear sir


TDR money not refunded detail for that

PNR[protected]
DATE OF JOURNEY-29JAN2010
TDR FILE-30JAN2010



thanks

TDR Details
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 20.00
Date Of Journey 27/9/2009 Ticket Charge Rs 643.00
Bank ICICIBANK Total Rs 663.00
Train No 8006 Railway Zone SER
From Station SAMBALPUR(SBP) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station HOWRAH JN(HWH) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Anuj Kumar 31 Male 0000/ Booked



Reason For TDR : Passenger Not Travelled.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : SER
TDR Filing Date : 30-Sep-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00



Refunnd not yet recieved.

Find IRCTC comment :-Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/SER Railway on dt. 07-oct-2009. Refund yet not received from concerned railway. We have also sent a latest reminder with all the papers pertaining to your refund case to concerned railway on dt. 08-Apr-2010 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..

Indian Railways — TDR refund not received since last 20 months

Hello Sir,
My train got delayed for around 11 hours and so I did not board the train. I had a IInd A/C ETicket for that train. I had filed a TDR for the same just one day after the date of journey[protected]. I have called Indian Railways several times. Every time they say to send me a mail which I have also done many times but I am yet to receive any response. I want to complain against the Indian Railways in this regard. I am attaching a screenshot of the online TDR filed.

Best Regards,
Pratik Arora
Ph:[protected]

Northern railway Delhi has given 50% refund after rigorous follow up for 6 months. As per rules and also according to IRCTC, refund should have been 100% as ticket was cancelled due to Rajdhani train running 11 hrs. late.

IRCTC is opening the case again for balance 50% refund. PNR No. was [protected].

I feel that I did a mistake by booking an e-ticket on line. Had I purchased the ticket from Railways window, I would have received the refund on journey date itself, 6 months ago.

BK Agarwal