[Resolved]  Indian Railways — eticket

Address:

Una, Himachal Pradesh

Dear Sir/ Madam,

Most humbly I wish to draw your kind attention toward the inconvinience caused by railway staff during my travel in Janshatabdi Express on 11/06/2011

I had booked 4 e-tickets from Una Himachal to New Delhi in Train No 12058

PNR was [protected] in CC class. Seat Nos in C1 coach were 2,4,5 &9.

Train started at 0500 hrs and a lady ticket examiner came to check the tickets , although without any badge or name plate.

Due to some reason I could not produce printed copy of eticket. I was in position of message from 139 having all the details.

I was having valid ID also. For no reason she got annoyed and in front of all pax she asked me to get down from the train at next

station. I requested her that I have all other details other than Print copy. She started calculating on her sheet and asked me to pay around Rs 2000/- as penality for travelling without ticket.

Fortunately one male ticket examiner was passing through the coach . I requested him and told him the whole story. He told me to sit down and told something to that lady ticket examiner and thereafter both of them banished from there.

As per rule I should have been issued with new ticked with a fine of Rs. 50/-

Why that lady ticket examiner was not aware of the rules ?

Why I was not issued with extra fare ticket.?

Why passenger should loose his peace of mind due to untrained railway staff

Can somebody investigate the matter and caution that ticket examiner ?



Awaiting your favourable response.



With Regards


Narotam Raj
House No 17
Street 21
Nanganallur
Chennai
600061
[protected]