Indiaplaza — Worst Customer Service

www.Indiaplaza.in — Awfull Customer Service

Hi,

I have ordered few books through indiaplaza. It seems that they have charged more shipping charges. To ask for clarification I sent a mail to their Customer Service. But they never seem to have a satisfactory response for any question.

All they ask for is time. They make promises for email replys and call backs but they never stick to them. I have never seens a worst customer care service by any company in any field.

I would suggest people not use order anything from IndiaPlaza. They may advertise flashy offers but their service is so poor that you will think why you ordered anything from this worthless site.

Thanks,
Ashish Gupta

I have ordered books on Indiaplaza since 1999. I have had a over all good experience. They have been instances where they was delay in delivery and book was cancelled. But overall, they are good. The pricing is great and now they are offering free shipping. I recommend this site.

Sunitha,

It's just that you are lucky. I have had same kind of experience twice in 1 month.

Dear Mr. Ashish,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide registered email address with us or your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to [protected]@indiaplaza.in .

Wram Regards,

Team Indiaplaza

[protected]@yahoo.co.in

I fully agree with your views. I too had similar experience and till date they have not refunded my amount.

Only empty promises.

Regards,
kishore

After much persuation from Indiaplaza I tried their services again. They even provided me a gift voucher of Rs 250. I must say that they din't disappointed me this time. The service was good and timely.

Keep up the good work.

Thanks,
Ashish

my last order IN[protected] was cancelled and i ask for refunds due to the behaviour of INDIAPLAZA people as they did not deleiverd my shipment of mobile even after the regular reminders.. again they people started giving dates and dates for my new order #IN[protected].Eery time they ask for appology after giving dates. All they ask for is time. They make promises for email replys and call backs but they never stick to them. I have never seens a worst customer care service by any company in any field.

WORST SHOPPING WEBSITE IN THE HISTORY OF BAD ONES. I AM REQUESTING U PEOPLE NOT TO USE SUCH WEBSITES EVEN I HAVE A DOUBT ABOUT THEIR RELIABILITY.

I HAVE seen millions of complaints of india plaza on web even facebook people introduced group say no to indiaplaza. search on facebook and become the member.

INDIA PLAZA — Worst service

i have booked some of the items on india plaza and my order status says that it has been shipped but when i tryied contacting them they are not responding to the complants, and when i contacted the courier service they say that the booked items has been shipped to bangalore and this was the address given by indiaplaza.istead of delvering those items to hyderabad they delivered to bangalore and now they are not responding to the complants and neither of them are coming forward to solve the issue.
i would like none of you to use this service but if you want to have a go at it, then be prepared for all sorts of problems.
its not for the first time this has happen to me its 2-3 time but i dont have any other way since my booked order was cancelled i had to use the amount which i paid.
but i request you all not to go for this kind of poor and worst service.

i placed a order on 14th august after sending many reminders about status today i have been informed through sms that due to no stock we could not send the cargo it is 20th day today . it looks like they have many items displayed in website which they dont have stock so beware

Apologies, the order amount is actually Rs. 9973 and not Rs 9930 as mentioned