Indiatimes / Nokia C2 - 00 — Product Not Received Despite Full Payment Through Credit Card to Indiatimes Shopping

Address:

Mumbai City, Maharashtra

I would like to draw your attention towards this case where I had booked a Nokia C2-00 White phone through Indiatimes Shopping Dated 30th July with advanced payment of Rupees 2401 and the product was to be expected by date 6th of August.When made a contact with Indiatimes's customer service,they had no clue whether the product has been delivered or not,on top of that their attendant was giving no assurance of furthur status of the product,whether they will refund me the money or not or will they hand me the product safely .If the Indiatimes shopping expects us to pay in advance,why isn't the product reached till date? And it has been a week with no furthur notice to me about the product's delay.I spent 24 minutes with the customer service's attendant inquiring about my order today at 3:14 pm(The customer service number was not toll free).This type of inconvinience shall be equal to fraud commited by the Indiatimes shopping team and I will now want to know what action will be taken against this and want my product or my fee back.Thankyou


Indiatimes Customer Service Number: [protected]
Order ID:[protected]
Payment Mode: Credit Card
Product Details:Nokia C2-00 (White) (Offer : Rakhi Offer: Use Coupon Code SR[protected],5% off. Hurry!! Limited Stocks.T&C Apply.)
Order Total:2401
Order Date: 30 Jul 2012
Expected Delivery Date: 6 Aug 2012