[Resolved]  Indiatimes Shopping — PRODUCT NOT DELIVERED AND MONEY NOT REFUNDED.

i have purchased "Rani combo offer (Hyderabadi pearl sets) ,advertised on 20th of november 2009 from "TIMES OF INDIA NEWS PAPER-READERS OFFER " @ INDIATIMES SHOPPING.

They have given me reference no. as [protected],payment of Rs.3500+250 (delivery charges)was made through credit card,,and they promised to deliver the product with in 13 working days

but they failed to deliver the product and upon enquiry in their help line [protected] ,I would get different kinds of replies each time and each time I am made to wait for 20 to 30 minutes on line to get a reply and some times they don't answer even after waiting for an hour on line...
After this painfull experience I tried to contact by mail ,for the first 2 mails which I have sent,
I got queries as to when I have booked,news paper name,product name my reference number ,last four digits of the credit card number and shipping address and billing address and I answered all their queries

and peculierly I get a mail stating that my order is not traced and asked me to give me the 9 digit order number when I was given a 15 digit order number.
and I tried to ask what is this 9 digit order number ? and my mails are bouncing back as automatically generated mail delivery system..I felt then that I have been taken for a ride.."Times group "which I seriously doubt is running a biggest fraud in Indian history .
If somebody likes to get back to me ,,please call me on [protected].