Indiatimes Shopping — Non Delivery of order | |||
I have ordered a sony mobile (order ID: [protected]) on 24th sep'12 via indiatimes shopping. As per booking status (which is still the same) is to be delivered on 4th oct'12. I have tried contacting customer support [protected]. They accept our complaint (case ID: 429199) and reply stating that "we will get back to you". I am not getting any reply on my order's shipment at all. I have tried other way of contacting supports (online chat, email etc.), But no luck. Regards, aniket shah Was this information helpful? | |||
 4 Comments | |||
Comments
i have a same problem dear
Dear Mr. Shah,
Greetings from Indiatimes Shopping.
We apologize for the trouble you have been through. We promise to resolve your issue as soon as possible. We look forward to serve you better in future.
Thanks,
Indiatimes Shopping
Greetings from Indiatimes Shopping.
We apologize for the trouble you have been through. We promise to resolve your issue as soon as possible. We look forward to serve you better in future.
Thanks,
Indiatimes Shopping
Dear Mr. Shah,
Hello from Indiatimes Shopping.
With reference to your complaint posted above, we would like to update you that your refund has been already processed from our end.
We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.
Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping
Thanks,
Customer Help Desk
Indiatimes Shopping
Hello from Indiatimes Shopping.
With reference to your complaint posted above, we would like to update you that your refund has been already processed from our end.
We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.
Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping
Thanks,
Customer Help Desk
Indiatimes Shopping
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So please do not buy anything on this site.
I will be shortly bringing this company to consumer's court so that they start paying up for their appalling service (actually lack of it).
It is surprising that a company like Times of India is behind this.
I would urge anyone who has media connections to expose this farce. I can provide any details about my experience. I have all relevant details to support the coverage.