[Resolved] Indiatimes Shopping (Shopping. Indiatimes.com) — Absolutely after sales service. No grievance cell from India's leading newspaper company, who is complaining others | |
Absolutedly No after sales service. No grievance cell from Indias leading newspaper company, who is reporting complains of other companies. I have sent in lots of mails to them to their [protected]@indiatimes email also. But there is absolutely no response. I have called them on their contact number, but after long try, the customer service person said i will be called. This happened before 1 month but still no response. Buyers are being cheated by them. When the product is faulty, their agreement says it will be taken back. But how to reach them is GOD only KNOWS next to the company people. Their Readers are taken for Granted and Cheated by this company. Some one should tell them what is the meaning of practising Customer Friendliness, when they are reporting a lot of complaints against other companies in their news paper. Sent: Tue 11/17/2009 10:13 PM To: '[protected]@indiatimes.co.in' '[protected]@indiatimes.co.in' Subject: FW: Kindly issue me a replacement order no.[protected] Importance: High Hi all, I have not received a response from your so far. I am unable to understand why this is taking so long to solve this issue. Kindly look in to this immediately. I found the pendrive not working and I do not find any software CD in the pack for any installation. The pen drive does not copy files from computer. Kindly issue me a replacement along with Software installation CD or please refund my money. (I will return the pen drive to the courier) order number is [protected] “ “Product: 16 GB Pen Thumbdrive Your representative: Poonam Order Date: 4th Nov 2009 Order Time 9:00 am Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
i want to your address pl send my complaint no 5986
Sir,
Times of India Readers place order in a good faith on line to M/S Shopping indiatimes which belongs to a leading newspaper company of the country but it is regretted to point out that M/S Shoppingindiatimes and its supplier M/S AMS Expoters based at Hyderabad are in connivance with each other and supplying sub standard Chinese products and cheating the buyers.It is a clear case of fraud and cheating when viewed in the light of following facts:
a) I placed order for 3.2 inch Touch Screen Dual sim with built in MP3/MP4 and Digital Camera. Order No[protected] dated 26 Oct 2009 fpr an amount of Rs. 5199/- These products were to be supplied along with Free Trendy watch, GC worth of Rs. 1000/-, USB Data cable, Two battery, one charger set, ear plug in cable.On opening the packet, I did not find Trendy watch and USB Data cable and GCs . Mobile set N5800 was found defective since it did not function. I reported the matter to Customer service . They stated that product is within the warranty period and I should approach Mr. Sandeep Vig i.e.supplier for repalcement. I have been following thru mails and letters both Shoppingindiatimes and Supplier for the last two months but no body is responding.
b) I placed order for GSM Wireless Spy Phone Device with Sim card box, Ear audio, Bug listening, Voice detector vide order no. 11198856 but wrong product was supplied.( Only GSM Wireless Spy Phone Device). I reported the matter to Customer service and supplier but no one is responding.
Can any Reader of Times of India or any other person who can come forward and help me out?
Your representative who have been interacting with me through email:
Mr.Mohit, Ms Alka, Ms DesenderKaur
Times of India Readers place order in a good faith on line to M/S Shopping indiatimes which belongs to a leading newspaper company of the country but it is regretted to point out that M/S Shoppingindiatimes and its supplier M/S AMS Expoters based at Hyderabad are in connivance with each other and supplying sub standard Chinese products and cheating the buyers.It is a clear case of fraud and cheating when viewed in the light of following facts:
a) I placed order for 3.2 inch Touch Screen Dual sim with built in MP3/MP4 and Digital Camera. Order No[protected] dated 26 Oct 2009 fpr an amount of Rs. 5199/- These products were to be supplied along with Free Trendy watch, GC worth of Rs. 1000/-, USB Data cable, Two battery, one charger set, ear plug in cable.On opening the packet, I did not find Trendy watch and USB Data cable and GCs . Mobile set N5800 was found defective since it did not function. I reported the matter to Customer service . They stated that product is within the warranty period and I should approach Mr. Sandeep Vig i.e.supplier for repalcement. I have been following thru mails and letters both Shoppingindiatimes and Supplier for the last two months but no body is responding.
b) I placed order for GSM Wireless Spy Phone Device with Sim card box, Ear audio, Bug listening, Voice detector vide order no. 11198856 but wrong product was supplied.( Only GSM Wireless Spy Phone Device). I reported the matter to Customer service and supplier but no one is responding.
Can any Reader of Times of India or any other person who can come forward and help me out?
Your representative who have been interacting with me through email:
Mr.Mohit, Ms Alka, Ms DesenderKaur
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but not working pl prodect repleacement