Indiatimes — Unpleasant service of indiatimes, missing invoice, lost extended warranty, no response

Address:

West Delhi, Delhi

I order samsung laptop with order number - [protected] on 30 september 2012. My laptop was delivered to my neighbor instead of me on 9th october 2012. I can manage with this careless delivery. Then I opened box and found there is no invoice in the box. I contacted indiatimes and register a complaint with case number - 446855. They told me that it will be resolved by 1st november 2012. I had to register for extended warranty (promotional scheme) on samsung.Com by submitting the soft copy of my invoice. Indiatimes failed to provide me any particular answer for invoice in the given time. I lost my promotional 1 year extended warranty, faith and my reason of buying samsung laptop. Till now there is no response from them. And in any case, I can not get my extended warranty. I am planning to register consumer court case against indiatimes.Com because I need to get compensation for the time, phone bills, faith and my lost extended warranty.