[Resolved]  Indigo Airlines — Unethical business practice

Dear Sir,
I have booked 3 flights in Indiago for the month of Dec 08. All these
flights are after 6th Dec 2008. In connection with the recent
announcement from Indigo Airlines that the fuel surcharge has been
reduced to INR 2700 from INR 2900, I want to get refund of 200 Rs for
each of the tickets I have purchased.

Please note that while purchasing tickets I find fuel surcharge under the
taxes and not under fare. So when the surcharge is getting reduced from
6th Dec 2008 Indigo Airlines cannot charge me Rs 200 more for each of tickets
which I have purchased earlier. In my opinion it is illegal if the airlines does
not return Rs 200 for each of tickets passengers have purchased
earlier and flying on or after 6th Dec 2008.

I want a quick response from your team on this regard.

I was also highly disappointed with the way my grievance has been
handled when I reached Indigo Call center.


Thank you
Debranjan