[Resolved] Indigo Airlines — Cancellation charges | |
Sir - I booked a ticket for 2 from HYD to BLR for the journey dated 13th March 2009, by Indigo. I made the booking on 5th March 2009. However due to some reason i wanted t cancel pr postpone the ticket. I was told by Indigo officials that i would be charged Rs 750/- per person for cancellation or postponement(also the difference in amount will charged which is understandable). I can't understand why would they charge me Rs 750/- per person for cancellation/postponement. When i asked the same to Anand/Aslin from INDIGO customer care(11 Mar 2009 1:00 pm) about the same i was told that it is a penalty for cancellation. I think i deserve a better explanation as i am the one who is bearing the brunt from the flight company for having booked a ticket here. I would like to book a complaint regarding the same. I think these flight companies are leaving the customers high & dry with no options at all. Please help. MY contact no: is [protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
21 Comments | |
Comments
The cancellation charges per passenger is 3000/- which is very high. Even the rescheduling charges is 2500/- per passenger. I don't know why ministry of civil aviation doesnt take any steps to curve such mal practices by airline companies.
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