Indigo Airlines - CUSTOMER COMPLAINT
I AM SORRY TO BRING TO YOUR KIND NOTICE THAT TODAY I.E 08/FEB/08. I HAD TO GO TO BHUBANESHWAR. AND I WAS BOOKED YOUR FLIGHT NO.6E 251. VIDE PNR NO. XJ78AB.
I HAD REACHED THE COUNTERS AT 8.18 AM AFTER GETTING MY BAG SECUTITY CHECKED AND ALL TO CATCH THE FLIGHT FOR 8.55 AM. BUT I WAS NOT GIVIN THE BOARDING PASS. AS I SUPPOSE YOUR FLIGHT WAS OVER-BOOKED.
Your ground staff was very rude; they harassed me and also misbehaved at the airport. Even after knowing that I have my baggage was security checked. They did not let me check-in.
This was a really terrible and horrifying experience for me and I caused a lot of stress and mental pressure on me as I am a patient of high blood pressure and sugar.
You are requested to kindly refund my money or issue me a ticket for tomorrow's travel or a ticket voucher in lieu of the above mentioned ticket in order to restrain me from taking a legal stand against your airline.
Awaiting your co-operative action
D-147, EAST OF KAILASH
MOBILE: - 0-9350006580
TEL: - 011-32906580
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+91 (0)124 435 XXXX
Level 1, Tower C, Global Business Park , Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002Additional contact available
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