[Resolved]  Indigo Airlines — I have not receive my refund amount from Indigo post cancellation of my tickets a month ago

Address:New Delhi, Delhi

Indigo Airlines, with a tagline of, "On time is a wonderful thing" is never on time when it comes to refund of customer's amount. I've made several calls to the mentioned official numbers on their website and asked for my refund amount. Following are the responses i got from Indigo's end. Call 1 # Ma'am your amount is already credited in your account on 27th August, 13, but we do not have a transaction ID Call 2 # You have to call us after 24 hours to get the transaction ID of your amount Call 3 # Ma'am you have to call after 48 hours to get your transaction ID Call 4 # Ma'am we will call you and update you, i cannot make you to talk to my supervisor Call 5 # You again have to call after 48 hrs I am unable to come to a conclusion that till how long these 24/48 hours will persist, I've booked my tickets on 11th July, 2013 to fly on 4th September, 2013. For some reasons one of our colleague has to cancel the ticket with a PNR of K1H9NA prior to my travel. I've got no amount after chasing these guys from so long.,.... its highly disgraceful and shameful to experience this act from Indigo Airlines,
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Aug 13, 2020
Complaint marked as Resolved 
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