[Resolved]  Infibeam — Order Not Delivered

We had recently ordered A Textbook Of Physical Chemistry from infibeam.com on September 11 . We got an information from the website that it will be shipped by September 17 and delivered by September 20. It is September 22 now and still our order has not yet been shipped . It is 11days since we ordered and 5 days since the 'actual' shipping date .

Everytime I log on to the website ,and check my order , it is always coming "shipping in progress" , and i need my book pretty soon.. i am not able to cancel my order also...and they are not responding to my emails ....the service is pretty poor....if the order has not yet been shipped , they can atleast provide me the provision to cancel it so that i can buy from somewhere else. Now if i buy from somewhere else and i get the order from these people , I will have to pay to them also...i will have to pay double the amount.
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Aug 13, 2020
Complaint marked as Resolved 
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dude, you should have mentioned your purchase ID, If any top-notch would come to know this complaint they can respond on basis of your purchase number
i have placed an order (ID:[protected] on 13.08.2013, which supposed to deliver at my address on 19.08.2013 but i have not received it yet.
my order is not delivered in 9 days from your shifting message. i called to your customer care and talk with them they told me we will try to deliver early so i told him to talk to your manager she trasfered the call to Mr .Jigar he talk to me but at last his behavior was not good he told me that I have power to not deliver your order and i will tell every one to not call u.atlast he cut the call.i want to say, this type of power persons are working in your infibeam. that's good for your present.
i have placed an order with no. 13269172 for INTEX 2.1 IT 1800 speakers on 1july 2014 but unfortunately order did not shiped till 18 jul 2014. i didnot get any updates regarding my order from infibeam.com all time i tried to trace my order on the customer care no. and get only one reply that we are trying to get updates from concern team. tell me a single reason why i should not file a complaint against infibeam.com in consumer court. customer care no. are also STD so i spent approx. Rs. 500. this amount should also be paid by infibeam.com
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my order still not delivered by infibeam.com
I had placed order on 20th Aug.2014. Still I do not receive my order, And also try to contact with their executive for this issue but they give temporary answer like we have concern on that issue and try to resolve it. But still I do not get my order.

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