[Resolved]  Infibeam — Mobile Phone Delivered Dead on arrival

Address:

Maharashtra

I recieved this mail on 30 October from Infibeam.

Thank you for choosing Infibeam.com for shopping online.
This is to notify that we have received your query regarding order number 7726576 and it has been forwarded to the concerned department. We request you to grant us 24 to 48 hours so that we can investigate the matter and get back to you with the results. We anticipate your co-operation on the same.

Till today no body has come to pick up the dead mobile phone. Whem I am asking them to refund my money, Infibeam and his persons are silent about it till today, 11 Nov 2010.

Nobody at Infibeam informing me as what actions they are going to take to correct the situation