[Resolved]  Infibeam.com — Order Not Delivered

Infibeam.com — Biggest cheats

Infibeam are biggest cheats in India. They shipped me damage goods and not replying back anything.
People should never buy with them

I had made an online order for a book from infibeam.com on 6th september 2010 and i was promised a delivery in 2-4 days, but i have not yet received my order.
Due to such poor service, i could not study for my final exams and suffered very badly.
I think, the company should take the responsibility for such delays.
The company has not even contacted me till now.

I think the company owes me more than just the price of the book. I almost failed in the exam. The score of the exam will decide my career and job placements.

Order : 7640933, placed an order for a book "Making a good script great" on Aug 12, 2010. Paid Rs293 through internet banking. The deliver promise was 21-28 days. Its almost 1 and half month. Its 43 days already but there is no info about shipment. They dont respond to my mails. I called them and they say its only an approximate estimate that the book would be delivered in 21-28 days n I am supposed to wait. However the order form clearly states (Delivery promise 21-28 days). Can sum1 help me how to go ahead and take any kind of legal action?

SIR, I ORDERED A CAMERA FROM INFIBEAM.COM ON I[protected].[ORDER NO 7997641 ] . I DID NOT GET IT TILL NOW. MAKE THE DELIVERY QUICKLY PLEASE.
DON'T SEND HEREAFTER VIA OVERNITE COURIER IF I ORDER FURTHER. I AM YOUR REGULAR CUSTOMER.
NAZEER Cell [protected]
DATE[protected].15pm

Please check the message sent to you. Hope your issue is resolved. Thanks.

My problem was resolved and the order delivered on 31st august 6 days delayed from shipping date.

Infibeam.com — Infibeam product not delivered. Order # 8641410

Hi Sir,

I have placed order #8641410 "Orka bean bags" Rs 999 /- online in www.infibeam.com on 16-feb-2012. But still they are not delievered the product yet. when i called customer service every time, they will ask 24 - 48 hrs time to resolve it. kindly have a check on it.

Infibeam.com — product not received on correct date

i had ordered htc one v mobile handset on 4th sept it was to be deliverd by 8 sept bt still it is not delivered and your costumer service num is irresponsive ,my order no is 9312975 and sub order no is 18140337 ,and my name is santosh mutha .I m thinking hte company is a fraud

Infibeam.com — Extra charge on delivery

I have ordered an mobile phone(SONY XPERIA NEO L) from INFIBEAM.COM and the payment was made at the time of order , and when the mobile reached my home the courier boy was asking for some state charges of Rs 500 which i was not aware of and when i called customer care they told me that we are not responsible for it and i have to pay the extra amount for receive the mobile.

Similar case with me, i initially ordered for a kids laptop and was happy with the response from infibeam and hence ordered my second product that is a sandwich maker (Order Id:[protected]. I received the product on 1st June. I was very excited to prepare sandwiches for my guests at home. On sunday morning that is 2nd i was all set to prepare and found that the Sandwich maker is not at all starting/heating the two indicators thats given on the lead did not even blink.
i Called the call center on Monday at is 3rd a lady noted my complaint and she someone will call me or i would receive a email, but no call.

Finally got a call from an agent known Rupali on 10th June 13, she advised me to visit service center to get the product chkd if it has minor fault.

First thing why do i have to accept a faulty piece
second the reason i ordered online that too from your site was because i was happy with the Kids laptop that i initially ordered
third thing if i have to visit service center why would i have ordered the product online, i have a 3 months old baby at home because of which i am not able to go out.

This is a complete failure towards customer satisfaction and trust. Its now been 2 more days that i am waiting for a response.

By doing this these guys are loosing on valuable customers which i dont think is impacting much to them.

Infibeam.com — one of the worst online shopping site

I have orderd balckberry 9720 on 19th jan, i have paid for that rs.13490/- received the same on 24th jan but the back cover was loose in fitting, till today i have called them more than 50 times but there is no response from infibeam, very worst response . can any once give some idea to face them

thank your stars that you atleast got a blackberry instead of blueberry