I am writing you to express my dissatisfaction with a Micromax Fun book .
I bought this fun book on August 8, 2012
From M/S LOTUS INFO COM
Address :- D-131, shop no.-5, Kamla Nagar, delhi-07
Description of Product:- P300/Micromax
IMEI/ESN : 2300DF7246D8BB1
I made the decision to buy this FUN BOOK, because of recommendations some friends of mine gave me . However, after this experience, I feel deceived.
I enjoyed this funbook for a week after my purchase and After a week I started having problem with this device .
1.) Its touch pad was very irritating when I type something it takes some other words.
2.) I was not able to connect with Wi-Fi from very first day when I bought this.
3.) After few days I am not able to connect it with Tata Photon+ dongle.And
4.) There was a problem in USB port also.
I complaint regarding the same to the service centre over the phone, they said, i have to visit personally, I was not able to go because of my busy schedule. My brother went to your Jankpuri service centre on August 27, 2012. And they said if there is a problem of software it takes 2-3 days and if there will be a problem of hardware it takes 8-10 days. We contacted again after 10 days, they said It is not repaired yet we have send your product to head office, then we called there and they gave us a complaint no. - 1009125751.
I called them several time to ask a simple question that when i can have my fun book back but still it’s been almost one and half month I haven’t received answer for my question
1 month & 10 days is an extremely long time to wait for such simple repair work
I am deeply disappointed with the “service” I’d received.
Now i want a particular date on which i can have my fun book in my hand in fully working condition.
I definitely need this problem to be solved as soon as possible.
Looking forward for your positive revert.
Thanks & Regards