I took a loan from ING VYSYA bank last year at 10.5% interest rate and just after a month they increased it to 11% and then again to 11.5% and then finally to 11.75%. I had taken a loan for a period of 20 years but due to increase in interest rate ING has incresed my tenure to 25 years (shocking). I can understand that the interest rate is fluctuating and not fixed but these people are cheating like hell. Last year RBI increased the CRR ratio and Repo rate twice due to which my rate of interest increased but since october last year RBI has reduced the Repo rate and CRR many times by over 450 basis points. If I calculate my Home loan interest should come down to 8% but ING VYSYA is charging me a interest rate of 11%. THESE CULPRITS ARE SUCKING MONEY TO BUILD THEIR PROFIT. SOME ONE PLEASE TELL ME WHAT ACTIONS CAN I TAKE. I AM WILLING TO GO TO COURT TO TAKE ACTIONS AGAINST THEM. If someone would like to give me some suggestion then please email me at firstname.lastname@example.org
Improper Response of your people - ING Vysya as Manager
i'M Mary Josephine having demat a/c in Adyar Branch, Chennai.My demat account number is. IN30267934496850.
I bought 27 IPO's in ON MOBILE GLOBAL LTD, on 29th Jan thru' your ICICI Adyar branch with guidence of Mr.Jubaid Babu (asm). I put my husband name for my initial for buying that IPO. In that time i asked him shall i put my husband name as initial for buying IPO, he said no problem. I received 27 IPO's on 16th feb. in the name of T.MARY JOSEPHINE.
But my actual a/c name is K.MARY JOSEPHINE. So, that IPO's still not come to my demat a/c. I approahed so many times in ADYAR ICICI demat section, but nobody given proper response. Finally KARVY, T.nagar, Chennai, people only found this initial Change.
Then I approached MR.Parthiban branch Manger, ADYAR ICICI, CHENNAI, he said give me letter i will change your initial with in 4 days. I gave him letter on o7th may. BUt they changed only savings a/c name.
I went to directly to Adyar Demat on 14th may, one lady is there, she said we cannot change to your demat a/c. I'm really fedup.
Sir, now am in CONCEIVE i cannot go here and there. Past 3 months am waiting for my share. But mistakes of your people still am not received my shares.
They are not giving proper response to customers, i want change my initial for my demat a/c or i have to receive my shares to my a/c.
This is my final try, other wise i will take legal action against ICICI and i will complaint to all higher authorizes. I will complaint to Reserve bank also.
I WILL TAKE COPY OF THIS COMPLAINT FOR MY REFERENCE.
I totally agree with Mr D souza. I am also a victim og ING Vysya who is suffering from last 2 years...they never try to reduce the rates when the repo rate is decreasing day by day. I am still paying at 11.25%, now reduced from 13% 6months back. They deserve a lesson to be tought from the consumer court.
I agree with you all. ING-VYSYA is not reducing the interest rates and cheating customers like us in these tough times. Moreover they have increased the foreclosure charges from 2% to 3% to ensure that customers like us who are cheated by ING-VYSYA doesnt move to another banks which are passing on the benefits of reduced interest rates to the customers. They are using all the unfair means to stop the customers from switching over to other banks. I know more people who are suffering like us. I guess we need to start a forum (May be like HATE_INGVYSYA_BANK) and take this with consumer forum or consumer court. We should teach banks like ING-VYSYA a lesson. I guess we all need to catch up sometime and take necessary action. My email address is email@example.com. Please write to me and I can share my phone number.
We all can get together and file a case in the consumer court. I am sure we will win the case, even if we loose, I will ensure enough publicity in the newspapers (my brother and cousin are working for leading english news papers as journalists) so that it creates an awareness in the public and no one else like us will suffer in future. Let us do some service to the society atleast. I have more documented facts as well.
I took a loan from ING VYSYA bank last year at 10.5% interest rate and just after a month they increased it to 11% and then again to 11.5% and then finally to 11.75%. I had taken a loan for a period of 20 years but due to increase in interest rate ING has incresed my tenure to 25 years (shocking). I can understand that the interest rate is fluctuating and not fixed but these people are cheating like hell. Last year RBI increased the CRR ratio and Repo rate twice due to which my rate of interest increased but since october last year RBI has reduced the Repo rate and CRR many times
by over 450 basis points. If I calculate my Home loan interest should come down to 8% but ING VYSYA is charging me a interest rate of 11%. THESE CULPRITS ARE SUCKING MONEY TO BUILD THEIR PROFIT. SOME ONE PLEASE TELL ME WHAT ACTIONS CAN I TAKE. I AM WILLING TO GO TO COURT TO TAKE ACTIONS AGAINST THEM. If someone would like to
give me some suggestion then please email me at
I agree to your complaint and even i am suffering from the same problem. RBI has decreased the CRR and repo rate but still ING is not making any step to decrease the interest rate. I must tell you that they were amongest the first one to increase when CRR rate was hiked.
Even i am also ready to go to court. Any suggestion are welcome.
I agree too. Availing the home loan facilty from ING was a BIG MISTAKE. We currently want to foreclose and they have increased the charges from 2% to 3%.
Does anyone have any suggestions on how we can pursue them to keep the rate at 2%?
hello sir, i came to your site went through it, wonderful service boss.
kindly help me out, ihave fixeddeposit with vyasa bank belgaum dist karnataka.
deposited in 1987 for five years, matures in 1992 .
but i never renewd it.now in 2006 when i came to know that the bank was takenover by ingvyasa bank.
so i had visted to the bank asking to renew the fixed deposit,
surprizly the bank told me to take amount as it is,
details amt deposited=7000 in 1987 maturaty value=14000 on 1992 .
hence i requested the bank to renew it, the bank manager just refused to renew oraly,
he is not ready to give in written any thing, iwent several times,
and wrote many letters all in vain no reply .now kindly can you help me out,
i would be grateful to you.hoping for the best, eagerly waiting thanking you with regards.
Hi. My case is similar - watch out for these guys - not only are they ripping you off, they are also likely to screw your reputation and make it difficult to get other loans by complaining to CIBIL on small grounds! Read on!
I am Senior Vice President Marketing at SpiceJet and I feel ING Vysya bank home loan division is pursuing the most blatant home loan rip-off. They have treated me so badly that I have resolved to wilfully stop people from taking home loans from them. The following is a series of examples of poor service
a. Their DSA sold me the loan (HL5300047697) about a year ago with the express promise that I could repay without penalty 95% of the loan after 12 months.
b. Within one month of taking the loan, their interest rate went up and they kept pestering me to pay the 'difference' of a small amount every month. I asked them to write me a detailed letter explaining the charges and to suggest an easier way of paying this than having to come up with a small value cheque every month, but they did not. Finally, I gave up and paid a consolidated amount.
c. Strangely, when interest rates dipped significantly, they would never reduce EMI nor would they set the initial anomaly right. On every interest rate dip, they would say 'the period has been adjusted'. My efforts at gaining some transparency in the form of written communication were met with stonewalling.
d. They have unilaterally changed the loan terms and revoked my right to pay back without penalty. They claim to have sent a letter to this effect, but I have received no such.
e. The last straw - for an amount as small as Rs. 1600 outstanding owing to the above small differences, they have been filing complaints with the Credit Bureau against my name thus besmirching my reputation. Credit card companies (American Express) have reduced my limit because of this. On writing to ING Vysya, there is no response!
I wish to submit to your good office that as a consumer with an unblemished credit record, I am pained at this wanton, one-sided behaviour of a bank and the liberal support being provided to the bank by public institutions such as RBI and CIBIL.
AS a individual consumer, I have no recourse except to grimly bear the overbearing behaviour of these big banks. I intend to pursue the matter legally as a case of motivated slander and libel and would like to have CIBIL's views on the matter.
I agree with all the above statements.ING VYSYA Bank is not reducing the interest rates although all the other banks have reduced and their customer service is pathetic.You can never get through the concerned person and the customer service executives fail to give the required information.They just dodge you.
ING VYSYA BANK is the most pathetic banks and we should never borow loan from them.
I have gone to ING VYSYA bank in one of there branch, for home loan. I have received a sanctioned letter from there end. but the thing is when there executives came for the valuation of the property which i was looking for, claimed for much lesser amount then my required value. so i stepped back from the loan.
I have paid them for processing fee of Rs.10000 + 12.36%service tax.
Now my query is that can i ask them for refunding my processing fee as i have not taken any loan from them.
First of all, the floating rate of interest is a improper practice by all banks. When you give loan on an interest rate then you always verify that you get income on this rate of interest. That means you get funds at say 6% from fixed deposit holders etc and bank says I will give home loan at 8%. So profit is 2%. If linked to RBI rates, just because PLR is increasing, home loan rates increase and if RBI rate is 11% then bank makes profit of 5%.
Even if you say, lending rate is fixed to RBI rates. Then FD rates also should be tied to RBI rates. THis is not happening. So, banks are making undue profit at the cost of consumers.
Who can tel if I am correct? Can we do something about this?
I am against this bank because they have increaeed pre-payment penalty.
Secondly the PLR they have kept is 15.6 which is much more that what is defined by RBI 11-12%...This means they are minting money by charging us extra.
i called up ING customer care and they made a statement tht bank is not supposed to keep PLR more than what is defined by RBI.