[Resolved]  Irctc — SERVICE UNAVAILABLE

irctc book the ticket — No body delivered

Dear sir
courier as come two days back no body as delivered courier what is the problem pls tele me .Docket no.[protected]

IRCTC — Unauthorized charge on my credit card

Hi
I want to file a formal complain against IRCTC for charging my credit card for a canceled translation.
On Sept 26 2008 I tried to book a ticket online With IRCTC. However the transaction was canceled; I did not get any booked ticket but money was taken out of my credit card.
Transaction ID [protected]
Transaction Date 26-Sep-2008
I would provide you the rest of information after i'll hear back from you regarding my problem.

regards
Jeet

This is yogiraj chandrakar from kesar enterprise complaining regarding the service unavailable in the morning at 8.00am

I have booked a ticket for the travel of 15th jan.2010 on20th Dec. 2009.But booked ticket history is not displaying the ticket. And another complain is, my amout credited two times for single ticket.So made me satisfied to verify on your behalf.

Thanking you

Always from 8 to 8:30, you will get this service unavailable message. Purposely It's done by IRCTC and hope you know the reason behind in it.

You are right sir. From last evening I am trying to cancel my e-ticket but the site is not opening/not able to sign up or service is unavailable. What to do, even there is no message about when it will be available again. Whether railways is going to fully compensate/refund of e-ticket not cancelled due to available of service?
Sanjay

Indian Railways — SERVICE UNAVILABE AT IRCTC.CO.IN

DEAR SIRS,
EVERY TIME I TRY TO BOOK A TICKET IN TATKAL IN IRCTC WEBSITE THE PAGE SHOWS AS IT WILL OPEN AT 0800 AND AT 0800 THE SITE SHOWS AS SERVICE UNAVAILABLE AND RESUMES WHEN THE WAITING LISE HAS ALREADY REACHED 30 OR 40
YOU ARE REQUESTED TO KINDLY LOOK INTO THIS MATTER

Tatkal ticket service — service unavailable

same happened to me and this is being the normal behaviour of the site on trying to booking tatkal tickets for friday and sunday journey. once recieved a call from customer care, but still nothing changed. either service unavailable or no response from the server till all seats are booked.

I am very soory to say that the indian railway are unable to manage their sites.At the mean time i.e. between 8:00 to 8:30 am the irctc site is unavailable.We were trying to get the tatkal ticket but due to missmanagment we cannot do so.For this i am helding responsible the railway minister, employee and all other staff of railway.

Online ticket booking of railways is not at all trustworthy. The pathetic site gives 'Service Unavailable' message anytime. Why do they provide this facility of booking tickets online..sometimes it takes hours to book a normal ticket and if it is a Tatkal booking, it fails exactly at 8 AM. You will feel really lucky if you get a Tatkal reservation online. Railway should really work on this site.

Recently after the upgrade of IRCTC website, the website is frequently throwing errors like Service unavailable in between the ticket is being booked. I tried to clear the cache, reset the browser settings and invain. Sometimes the key frustrating point is at the time of credit card payment, we get service unavailable or page cannot be displayed error. Can this be sent over to IRCTC?

SERVICE UNAVAILABLE
SIR,
I AM USER OF IRCTC .MY COMPLAIN IS THAT WHY IRCTC IS NOT UPGRADING THEIR SERVER, IF IT CAN'T HANDLE THE TRAFFIC.WE GET DAILY ONE MASSAGE " SERVICE UNAVAILABLE" IN THE MORNING DURING THE 90DAYS BOOKING.EVEN THE PAYMENT GETS DEDUCTED FROM OUR ACCOUNT, AFTER THAT WE GET THESE MASSAGE.PAYMENT NOT RECEIVED FROM BANK.AND WE GET AMOUNT BACK AFTER 2DAYS.
I THINK THE OFFICIALS ARE DOING THESE KNOWINGLY, JUST TO HELP UNAUTHORIZED AGENTS AND HARASS THE GENERAL PUBLIC.AND WHY IRCTC IS APPOINTING DAILY NEW AGENTS TROUGH DONE CARD.ITZCASH.AND SUVIDHA SERVICES AND OTHER, WHEN THEY DON'T HAVE ABILITY TO CATER THE EXISTING AGENTS AND GENERAL PUBLIC.
PLEASE LOOK INTO THESE MATTER AND DO THE NEEDFUL, OTHERWISE GENERAL PUBLIC WILL HAVE TO SUFFER.

IRCTC — regarding unavailability to take out booked ticket

I could not retrieve the booked tickets or booked tickets history. Can respective team from irctc reply how to access the confirmed ticket history. I need to take the print out to travel. even my accountis not getting opened. please help me out.

I Agree and we should look at legal recourse for the lethargic attitude of Indian railways in general and IRCTC in particular, They can easily upgrade thier site to take maximum load, atleast they can put the requests in queue so that w do not get "SERVICE NOT AVAILABLE" shame on IRCTC

IRCTC — Service unavailability

Hi Sir,

I have been trying to book tatkal ticket on www.irctc.co.in Since, past few days, whenever the counter opens (8:00 am). I am not able to book tickets. From 8:00 - 8-40, Service is unavailable. After service is restored, all tickets have been already booked, there is no tickets available.
This is really annoying and there is no help on the subjet from the company.

Please do the needful.

I will have to agree on this. Either the site is sold out by Rly officials so as to benefit middle men or totally incompetent to manage traffic. Task before railways to maintain such a website, is, no doubt, huge. But with the resources railways has, it should be able to handle heavy traffic. Instead, it is going down the same way as many govt websites went/are going. They do exist, but of no use to end users.

Indian Railways — IRCTC WEBSITE Service Not Available

Hi,

I am the user of IRCTC website to book tickets online. In the initial days this service is very good. To book a tatkal ticket online via IRCTC, this website goes down exactly at 08:00AM everyday and will not be up till 09:00 AM or 10:00 AM. No point in having this service online. If this is an issue for few days our people are kind hearted to understand the situation. But this is happening regularly from years. In a developing country like India and which is a major hub for Information Technology and for an very large organisation like Indian railways this kind of issue can be resolved easily and will show the inefficiency of the system in railways to resolve this issue. Keeping this issue for years is raising new questions and doubts about the gain the middlemen gaining in getting the tickets in black and the loss to the organisation. I am not writing this as I am very disappointed due to this issue. I am sure that this is the issue for all the users of IRCTC. Hence I plead to take some necessary actions to resolve this issue and make IRCTC provide the fruitful service.
Thanks,
Venkat

IRCTC — SERVICES

IRCTC PROVIDING A WORST RAILWAY TICKETING & CATERING SERVICES IN INDIA HARASSING PUBLIC / AUTHORISED AGENTS THEY ARE NOT IN POSITION TO TAKE HUGE TASK MENTIONED ABOVE.I DONT KNOW WHY ALL THIS TYPE OF HUGE TASK IS GIVEN TO THEM BY INDIAN RAILWAYS.WHY NOT THEY ENGAGE SOME OTHER BIG CORPORATES OR CREATE COMPETITION BETWEEN THEM.
REGARDS
PANKAJ

there is a good news indian railway ministers centre and state are personally taking interest in each and every citizen to help out. so try irctc and you will find the site is open for booking, modifying and cancelling tickets. jai ho indian government and india. india is on the progressiv path. railways will be clean. food will be cheap and clean. beddings will be clean and bug free. modern india will be role model for other countries. indian ministers will be all honest and serving poor people. every one will be singing praising songs for not only ministry of railways, and other ministries too speciall justice ministry. all parties will be good each other. if congress wins then it will tell bjp to rule india for 5 years. jai ho india, jai ho indian people. start irctc and you will never find SERVICE UNAVAILABLE.

v indians are the happiest people in the world. our india is cleanest country in the world. the people specially the ministers from top to bottom are just trying to serve people and they fight to serve people. see, the opposition party interefered and opened up the irctc website to book tickets. no agent is cheating any body. even railways are thinking reducint the fares. what else you need complaining public. jai ho india. try www.irctc.co.in