IRCTC and SBI — extra amount deducted from amount without any information.

Address:Gorakhpur, Uttar Pradesh

Dear sir,
i have same problem .IRCTC deducted Rs. 20 extra without any detail, from my account without any confirmation next day after making online reservation of two tickets.

Any transaction either can make bank or by confirmation of owner of account . otherwise it is "illegal".

and this transfer of money is not fulfill legal requirements, and without any notice so it is cheating and fraud to customers.

08-Jun-2012 TO TRANSFER
(08-Jun-2012) INB Commission of IGB0168602- IGB0168602ICA5262092 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

08-Jun-2012 TO TRANSFER
(08-Jun-2012) INB Commission of IGB0167271- IGB0167271ICA5262391 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
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Dear Customer,

Could you please mail us your contact details mentioning reference number 122906 at [protected]@ge.com, so that we can get in touch with you soon and address your concern at the earliest.

Yours Sincerely,

SBI Cards.
Dear Csutomer,

We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@ge.com

Yours Sincerely,

SBI Cards.

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