[Resolved]  Irctc — Tatkal Scam

Address:Bangalore, Karnataka

I was trying to book a train ticket in the IRTC website, I entered at 10mts to 8 and I got this message access only after 8am tried again at 7.57am same message and then at 8.10 the system hanged I restarted the system and was not able to get get to booking my ticket kept trying for over an hour in-between I go through when I went to book it showed 10 available and in 5 mts it changed to wait list. When it showed 10 available I was not able to book. Last month I had got Tatkal ticket through an agent and paid the agent fee Rs.600/- this time I wanted to save this amount and tried doing it on my own by did not succeed. Agents are able to get connected and get tickets alloted but we poor passengers are left helpless. There must diffidently be a some scam on tatkal ticket booking wish the authority investigates and make the system assessable at all the time fro every traveller. Also there is a 24 helpline no who do not respond the phone keeps ring and no one tales the call. I hope someone will take up this issue and resolve the scam that is in vogue.
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Aug 13, 2020
Complaint marked as Resolved 
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